Customer Experience Expert

4 weeks ago


Delhi, India Sodexo Benefits and Rewards Services Full time
Customer Experience Expert Mumbai, Maharashtra, India.Bringing Customer Experience to the next level, Strategy Product CX. Your next challenge:Maps Customer Journey.Defines Customer Journeys.Identify key moments of truth and pain points.Works on development of self-care with Digital and IT.Cultivates innovation: Creating new and better ways for the organization to be successful.Customer focus: Building strong customer relationships and delivering customer-centric solutions.Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.Drives Results: Consistently achieves results, even under tough circumstances.

You’re a match :Expertise in Customer Journey mapping. Expertise in Feedback Management methodology.Digital and Artificial Intelligence awareness (chatbot, web platform, …).Ability to build and follow Customer Experience Dashboard.Proven experience > 3 years leading innovative Customer Experience approach.Experience in service B2B industry or possibly B2C.BA degree and MBA preferred in business, economic, market research or numerate subject. To get this challenge: Video call Discussion with TA Expert.Video call Discussion with Customer Experience Director.Video call Discussion/IN person with Country CEOVideo call Discussion with HRBP. Your teamCustomer Experience Team Your Location:Preferred: Mumbai, Maharashtra, India

  • Delhi, India Sodexo Benefits and Rewards Services Full time

    Customer Experience Expert Mumbai, Maharashtra, India. Bringing Customer Experience to the next level, Strategy Product CX. Your next challenge: Maps Customer Journey. Defines Customer Journeys. Identify key moments of truth and pain points. Works on development of self-care with Digital and IT. Cultivates innovation: Creating new and better ways for the...


  • New Delhi, India Expert Staffing Solutions Full time

    Hiring for Client based in gurugram From 0 to 5 year(s) of experience - ₹ 2,25,000 - 3,25,000 P.A. - New Delhi, Gurgaon/Gurugram**Roles and Responsibilities** Taking inbound calls from US/UK 24x7 work hour environment 5 days working - Rotational off Fresher and Experienced can apply for further details - Aneesh -9205989467 **Perks and Benefits** -...


  • Delhi, India Awign Expert Full time

    Job DescriptionThe Customer Support Associate will be responsible for reaching out to prospective buyers, scheduling visits and test rides, addressing queries and generating interest in the product.The agent will also be required to communicate with the prospects at different stages, through different channels, and escalate issues for a swift...

  • MDM Engineer

    2 weeks ago


    Delhi, India Awign Expert Full time

    Job DescriptionAbout Awign Expert:Awign Expert is an Enterprise focused platform that helps businesses Hire, Assess and Manage high skilled resources for Gig Based Projects. We provide our Experts a gateway to work for and build a freelance/consulting career with large scale Enterprises. We are a newly launched business division of Awign, which is one of the...

  • Fin OPS Engineer

    1 week ago


    Delhi, India Awign Expert Full time

    Job DescriptionAbout Awign Expert:Awign Expert is an Enterprise focused platform that helps businesses Hire, Assess and Manage high skilled resources for Gig Based Projects. We provide our Experts a gateway to work for and build a freelance/consulting career with large scale Enterprises. We are a newly launched business division of Awign, which is one of the...


  • Delhi, India Brains Technology Solutions Inc Full time

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time remote role for a SAP (TM) expert with BTE experience. As a SAP (TM) expert with BTE experience, you will be responsible for overseeing and managing SAP (TM) systems, analyzing business processes, and integrating systems. You will collaborate with cross-functional teams...


  • New Delhi, India JW Marriott Full time

    Type de Poste Non-Management Notre travail ne se limite pas à offrir à nos clients un enregistrement et un départ sans problème. Nous devons avant tout bâtir une expérience unique et mémorable. Nos experts en Expérience client prennent l'initiative d'offrir un vaste éventail de services qui guident les clients tout au long de leur séjour....

  • DWH Architect

    1 week ago


    Delhi, India Awign Expert Full time

    Job DescriptionAbout Awign Expert:Awign Expert is an Enterprise focused platform that helps businesses Hire, Assess and Manage high skilled resources for Gig Based Projects. We provide our Experts a gateway to work for and build a freelance/consulting career with large scale Enterprises. We are a newly launched business division of Awign, which is one of the...


  • Delhi, India Shyft Full time

    At Shyft, we combine lifestyle management solutions (Nutrition, Yoga, Exercise and more) with technology to help our customers track, reverse and manage chronic health conditions.The product will have health tracking based on wearables & diagnostics, integrated with full stack wellness services like Yoga, Nutrition & Exercise, to provide high impact and fast...


  • Delhi, India Awign Expert Full time

    Job DescriptionAbout Awign Expert:Awign Expert is an Enterprise focused platform that helps businesses Hire, Assess and Manage high skilled resources for Gig Based Projects. We provide our Experts a gateway to work for and build a freelance/consulting career with large scale Enterprises. We are a newly launched business division of Awign, which is one of the...

  • Sales Expert

    3 weeks ago


    Delhi, India Golden Bricks Full time

    Company DescriptionGolden Bricks is a leading real estate consulting firm based in Gurugram, India and offices in Dubai and Goa (coming soon) as well. With over 20 years of expertise, we specialize in residential, retail, and commercial sectors within Gurugram. We represent some of the most prominent projects and developers in the region, having successfully...


  • Delhi, India Awign Expert Full time

    Job DescriptionAbout Awign Expert:Awign Expert is an Enterprise focused platform that helps businesses Hire, Assess and Manage high skilled resources for Gig Based Projects. We provide our Experts a gateway to work for and build a freelance/consulting career with large scale Enterprises. We are a newly launched business division of Awign, which is one of the...

  • Virtualisation SME

    2 weeks ago


    Delhi, India Awign Expert Full time

    Job DescriptionAbout Awign Expert:Awign Expert is an Enterprise focused platform that helps businesses Hire, Assess and Manage high skilled resources for Gig Based Projects. We provide our Experts a gateway to work for and build a freelance/consulting career with large scale Enterprises. We are a newly launched business division of Awign, which is one of the...


  • Delhi, India IDFC FIRST Bank Full time

    Job Description Form Role/Job Title - Banker - Customer Experience Business - Retail Banking Job Purpose The role entails providing best in-class customer service to become their banking partner of choice through efficient and cost-effective customer engagement. The role bearer would be responsible for providing customer service, cross-sell and deepening...

  • Webflow Developer

    3 weeks ago


    Delhi, India Right Customer Full time

    OverviewAre you a Webflow Developer with a passion for creativity and the ability to quickly turn designs into beautiful, functional websites? If yes, we need someone like you!As a Webflow Developer, you play a crucial role in creating captivating, high-converting websites for our clients. The ideal candidate has a strong eye for design, knows how to use the...

  • Sales Adviser

    2 weeks ago


    Delhi, India IRISH EXPERT Full time

    Job Title: Advisor - Immigration & Study Abroad - IRISH EXPERT - Years of Experience: Fresher to 2 years - Working Days: 6 days - Working Hours: 9:30 am to 6:00 pm - Qualification: Any Graduate - Location: Delhi Irish Expert: Note: For all branch locations you can visit to website **Job Type**: Full-Time **Responsibilities**: - Negotiation Skills: Must...


  • Delhi, India Zomato Full time

    We are on the hunt for our next Customer Service Champion!As part of theZomato Associate Accelerator Program (ZAAP ), you will join a group of passionate peers to address the pressing needs and concerns of our online ordering customers and elevate the standard of Zomato's customer service.Here, you're not just an Associate; you are on the path to...

  • Front End Developer

    2 weeks ago


    Delhi, India Awign Expert Full time

    Job DescriptionAbout Awign Expert:Awign Expert is an Enterprise focused platform that helps businesses Hire, Assess and Manage high skilled resources for Gig Based Projects. We provide our Experts a gateway to work for and build a freelance/consulting career with large scale Enterprises. We are a newly launched business division of Awign, which is one of the...

  • Golang Developer

    3 weeks ago


    Delhi, India Awign Expert Full time

    Job DescriptionThis is a remote position.About Awign Expert:Awign Expert is an Enterprise focused platform that helps businesses Hire, Assess and Manage highly skilled resources for Gig Based Projects. We provide our Experts a gateway to work for and build a freelance/consulting career with large-scale Enterprises. We are a newly launched business division...

  • Jr. Python Developer

    3 weeks ago


    Delhi, India Awign Expert Full time

    Job DescriptionAbout Awign Expert:Awign Expert is an Enterprise focused platform that helps businesses Hire, Assess and Manage high skilled resources for Gig Based Projects. We provide our Experts a gateway to work for and build a freelance/consulting career with large scale Enterprises. We are a newly launched business division of Awign, which is one of the...