Front Office Assistant

1 day ago

Bengaluru, India VISTHARA HOTEL Full time

Providing exceptional customer service to guests by handling check-ins, check-outs, reservations, and guest inquiries. This role ensures a smooth and efficient front office operation, delivering a personalized experience in line with the boutique hotel's unique atmosphere.

MALE CANDIDATES PREFERRED

Key ResponsibilitiesGuest Services

  • Greet and welcome guests warmly upon arrival.
  • Assist with the check-in and check-out process, ensuring accuracy and efficiency.
  • Provide information about the hotel, local attractions, dining options, and transportation.
  • Address guest complaints or concerns promptly and professionally, escalating to management as needed.

Reservations and Communication

  • Manage room bookings, cancellations, and amendments in the hotel reservation system.
  • Respond to phone calls and emails with professionalism and in a timely manner.
  • Maintain clear communication with housekeeping and maintenance teams regarding room status.

Administrative Tasks

  • Process payments, issue receipts, and manage guest accounts.
  • Reconcile daily financial transactions and prepare shift reports.
  • Maintain an organized and clean front desk area.

Other Duties

  • Support other departments when required, ensuring a seamless guest experience.
  • Adhere to hotel policies, procedures, and safety guidelines.
  • Assist in promoting hotel services and upselling amenities.

Interested candidates please connect to

Skills and Qualifications

  • Education: High school diploma or equivalent; degree in hospitality management is a plus.
  • Experience: Prior experience in front office, reception, or customer service roles preferred.
  • Skills:
  • Strong interpersonal and communication skills.
  • Proficiency in hotel reservation software and MS Office.
  • Problem-solving and conflict-resolution abilities.
  • Attention to detail and ability to multitask under pressure.
  • Language: Proficiency in Kannada, English & Hindi ; additional languages are a bonus.

Job Type: Full-time

Pay: ₹18, ₹21,000.00 per month

Benefits:

  • Food provided

Ability to commute/relocate:

  • Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • total work: 1 year (Preferred)
  • Front desk: 1 year (Preferred)

Work Location: In person

  • Front Office Assistant

    6 days ago

    Bengaluru, Karnataka, India bloom Hotel Group Full time

    looking for front office assistant. **Job Types**: Full-time, Permanent Pay: ₹13,086.00 - ₹18,847.35 per month Schedule: - Rotational shift Ability to commute/relocate: - Bengaluru, Bengaluru - 560038, Karnataka: Reliably commute or planning to relocate before starting work (required) **Education**: - Bachelor's (preferred) **Experience**: -...

  • Front Office Assistant

    6 days ago

    Bengaluru, Karnataka, India Wonderla Holidays Ltd Full time

    1. Processes reservations by mail, telephone or central reservation systems referral. 2. Processes reservations for the sales office, other hotel departments, and travel agents. 3. Knows the type of rooms available as well as their location and layout. 4. Knows the selling status, rates, and benefits of all packages plans. 5. Knows the credit policy of...

  • Front Office Assistant

    1 week ago

    Bengaluru, Karnataka, India Wonderla Holidays Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Processes reservations by mail, telephone or central reservation systems referral.Processes reservations for the sales office, other hotel departments, and travel agents.Knows the type of rooms available as well as their location and layout.Knows the selling status, rates, and benefits of all packages plans.Knows the credit policy of the hotel and how to...

  • Front Office Assistant

    1 day ago

    Bengaluru, India Wonderla Holidays Full time

    Processes reservations by mail, telephone or central reservation systems referral. Processes reservations for the sales office, other hotel departments, and travel agents. Knows the type of rooms available as well as their location and layout. Knows the selling status, rates, and benefits of all packages plans. Knows the credit policy of the hotel and...

  • Front Office Assistant

    2 weeks ago

    Bengaluru, Karnataka, India VISTHARA HOTEL Full time ₹ 1,80,000 - ₹ 2,16,000 per year

    Providing exceptional customer service to guests by handling check-ins, check-outs, reservations, and guest inquiries. This role ensures a smooth and efficient front office operation, delivering a personalized experience in line with the boutique hotel's unique atmosphere.MALE CANDIDATES PREFERREDKey ResponsibilitiesGuest ServicesGreet and welcome guests...

  • Front Office

    6 days ago

    Bengaluru, India F and J Direct Full time

    **Job Summary**: **Responsibilities**: - Greet and welcome visitors, clients, and employees with a warm and friendly attitude. - Answer phone calls, direct inquiries, and provide accurate information to callers or transfer them to the appropriate person. - Receive and distribute incoming mail, packages, and deliveries promptly. - Maintain a clean,...

  • Front Office Assistant

    2 weeks ago

    Bengaluru, India Prajna Institute of Yoga & Allied Sciences Full time

    To ensure efficient functioning of Front Office personnel/ processes/ systems. - To resolve day to day patients / visitors complaints in a time sensitive manner and manage the patient/ Customer feedback process - To achieve high customer satisfaction with services provided by front office personnel. - To effectively implement policies, procedures of the...

  • Front Office Assistant

    2 weeks ago

    Electronic City, Bengaluru, Karnataka, India Vinaya Royal Inn Full time

    Looking for Front desk assistant for Vinaya Royal Inn Hotel at Electronic City Bangalore Pay: ₹12,000.00 - ₹15,000.00 per month **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Microsoft Office: 1 year (preferred) - 2D animation: 2 years (required) **Language**: - Hindi (preferred) - English (preferred) Work Location: In...

  • Front Office Assistant

    2 weeks ago

    Koramangala, Bengaluru, Karnataka, India Astra Hotels Full time

    Looking for Front Office assistance, for Hotel industry Must know Telephone Etiquette Reservations Check in Check out Good guest handling skills Experience should be 1-2 Year **Job Types**: Full-time, Permanent Pay: ₹10,000.00 - ₹15,000.00 per month **Benefits**: - Food provided Schedule: - Rotational shift Supplemental Pay: - Commission...

  • Front Office Assistant:

    6 days ago

    Bengaluru, India MAK HOTEL Full time

    THE REQUISITES THAT WE ARE LOOKING FOR IN OUR CANDIDATE AS A FRONT OFFICE ASSISTANT: We are 3-star category hotel located in Domlur, Bangalore. 1.Should be well dressed and clean shaved. 3. Should not keep our guests waiting for any unnecessary reason 4. Should be able to perform and handle computer tasks with speed. THE ROLE YOU WILL BE PLAYING: 1....