CLIENT SERVICING

1 day ago


Bengaluru, India Growthclub Full time

Role Overview

We are seeking a Client Servicing Lead to manage and nurture client relationships. This role involves working closely with clients to understand their needs, coordinating with internal teams, and ensuring the successful delivery of projects that meet client goals.
Key Responsibilities

Own client relationships end-to-end: from onboarding and scoping to delivery check-ins and ongoing performance reviews
Translate client needs into actionable requests for our automation, design, and content teams
Spot growth opportunities in client accounts and proactively suggest solutions
Wear many hats sometimes advisor, sometimes project manager, sometimes firefighter
Keep clients not just satisfied but genuinely excited about working with GrowthClub

Required Skills & Qualifications

Proven experience in client servicing, account management, or a similar role.
Strong organizational and project management abilities.
Ability to manage multiple clients and projects simultaneously.
Problem-solving mindset with a focus on client satisfaction.
Someone who thrives in multi-tasking and context-switching no two days look alike
Strong communication skills (youll be the bridge between clients and our teams)
Prior experience in account management, client success, or operations preferred
A startup-ready mindset: resourceful, fast on your feet, and willing to own outcomes

What We Offer
Competitive Salary, based on experience.
Collaborative Environment: Work with a dynamic team of marketers, designers, and data analysts.
Professional Development: Access to AI and automation training, plus opportunities to attend industry conferences.


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