
Desktop Support Engineer
3 weeks ago
Company Description
Synergistic Financial Networks, operating under the brand name "Mosambee," was founded in 2011 by IT and Finance professionals. Mosambee focuses on mobilizing transactions and transforming businesses with innovative payment solutions. Our flagship product, Mosambee mPOS, enables merchants to accept card payments and digital wallets securely and seamlessly. We are committed to making payments easy to access, secure, and efficient for all users.
Role Description
This is a full-time on-site role for a Desktop Support Engineer located in Mumbai. The Desktop Support Engineer will be responsible for providing technical support for desktop computers, assisting with printer support, and troubleshooting hardware issues. The role includes resolving user inquiries, maintaining computer systems, and ensuring smooth operation of IT infrastructure.
Qualifications
- Experience with Desktop Computers and Computer Hardware
- Proficiency in Technical Support and Troubleshooting
- Ability to provide Printer Support and maintain related equipment
- Strong problem-solving skills and attention to detail
- Excellent communication skills and an ability to work well in a team
- Relevant certification in IT support or related field is a plus
- Previous experience in a technical support role
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