Customer Service Representative
2 months ago
We have an exciting opportunity for Lead Analyst (Telecalling) at our rapidly growing company If you are a highly motivated individual with excellent communication skills, this could be your perfect role. Apply now to start your career with D'LIFE today
Qualification: Any graduate with good communication skills in English, Malayalam & Hindi / Kannada.
Experience: Freshers or experienced can apply.
Job Location: Kochi
Key Responsibilities:
Handle customer inquiries and concerns via phone, email, and WhatsApp.
Provide accurate, valid, and complete information by using the right methods
Manage incoming & outgoing calls.
Identify and assess customers’ needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Keep records of customer interactions, process customer accounts, and file documents.
Follow communication procedures, guidelines, and policies.
Take the extra mile to engage customers.
(Attractive Salary + Incentives)
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