Customer Support Representative
6 months ago
**Customer Support Representative**
**About E-Motive**
E-Motive is a trusted service provider for multichannel solutions worldwide. We provide outsourced services to sellers, brands, and manufacturers such as Inventory, Data Optimization, Account Management, Customer Service, and Web Development. We want to enable them to represent themselves on multichannel e-commerce platforms, this predominately is eBay and Amazon.
**About the role**
**Responsibilities**
- Resolve customer queries in a timely and professional manner
- Identify customer needs and recommend solutions
- Take ownership of customers issues and follow problems through to resolution
- Communicate with Amazon and eBay in order to resolve customer queries
- Manage customer expectations where challenges arise
- Ensure we deliver a quality service
**Requirements**:
- Customer service experience;
- Excellent written and spoken English - C2;
- Professional business acumen, good presence, confidence and interactive personality;
- Knowledge of Amazon & eBay Marketplaces;
- Extensive Automotive knowledge - fitment tools, automotive parts;
- Strong attention to detail, time-management, and prioritizing skills;
- Highly numerate - strong analytical, time-management and prioritizing skills;
- Able to work accurately under stress and pressure to meet competing deadlines;
- Strong computer skills (Microsoft Office Suite Outlook);
- Previous commercial experience and strong desire to work in a dynamic, responsive, fast-paced organization
**What we offer**
You will also enjoy all the benefits which come with being part of a growing business. We value the people that work for us so in addition to a competitive salary we offer:
- A great professional experience in a fast-paced sector
- Ongoing training
- English-speaking environment
- Opportunity for further professional development
- Work from home opportunity
- Late/evening shifts
This is a great opportunity to join a rapidly growing company.
**The Contract**
This is a full-time permanent role
**Salary**: ₹20,000.00 - ₹27,000.00 per month
**Benefits**:
- Work from home
Schedule:
- Fixed shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 2 years (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
-
Customer Support Executive
6 months ago
Kochi, India SectorQube Technolabs Private Limited Full time**The Role**: As a Customer Service Representative, you'd deliver exceptional service and solutions to customers through inbound call regarding billing inquiries, complaints, and through outbound call on latest updates in company’s product or services. Previous experience in a customer support role/Client support role is highly...
-
Customer Support Executive
6 months ago
Kochi, India Black and White Creations Pvt.Ltd Full timeWe are looking for a qualified Female Customer Support Executive for our advertising company to offer excellent customer service and after-sales support. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring...
-
Sales and Support Representative
7 days ago
Kochi, India Berakah Elite Education Full timeWe are looking for a motivated and persuasive Sales and Support Representative to join our team. The ideal candidate will be responsible for reaching out to potential clients, building relationships, and promoting our services. Key Responsibilities: Make outbound calls to prospective clients and provide information about our services. Handle inquiries,...
-
Sales and Support Representative
6 days ago
Kochi, India Berakah Elite Education Full timeWe are looking for a motivated and persuasive Sales and Support Representative to join our team. The ideal candidate will be responsible for reaching out to potential clients, building relationships, and promoting our services.Key Responsibilities:Make outbound calls to prospective clients and provide information about our services.Handle inquiries,...
-
Sales and Support Representative
7 days ago
Kochi, India Berakah Elite Education Full timeWe are looking for a motivated and persuasive Sales and Support Representative to join our team. The ideal candidate will be responsible for reaching out to potential clients, building relationships, and promoting our services.Key Responsibilities:Make outbound calls to prospective clients and provide information about our services.Handle inquiries,...
-
Customer Support Executive
6 months ago
Kochi, India Black and White Creations Pvt.Ltd Full timeWe are looking for a qualified Female Customer Support Executive for our advertising company to offer excellent customer service and after-sales support. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring...
-
Customer Support Representative
6 months ago
Kochi, India Chris Johnson Business IT Solutions Full timeWork directly with customers via telephone to describe products and/or services in order to persuade potential and current customers to purchase new products and/or services. - Educates customers on product offerings and services to improve their "on-line presence" and explains pricing and answers questions from customers building value in the customer...
-
Customer Support Representative
2 weeks ago
Kochi, Kerala, India NEO GUIDE Full time* Support customers on there vehicle queries - Inform the customers periodic services - Feedback of services - Minimum 12th pass - Morning shift **Job Types**: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹15,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Morning shift **Education**: - Higher...
-
Customer Support Representative
6 months ago
Kochi, Kerala, India Glory Power Solutions Pvt Ltd Full timeDesignation : Customer Support Executive Location : Cochin, Kerala Educational qualification : Graduate Experience : Both Freshers and Experienced can apply Freshers preferable Experience in Domestic process is also considered Shift : Rotational Shift and Rotational Week offs 5 days of working Salary : 15K to 25K Basic technical skills will be an...
-
Customer Service Representative
6 months ago
Kochi, India Teamsource Enterprises Full timeOne of our leading client for working with an educational services is urgently looking for a **Female customer service representatives **for their Kochi head office. Education: Any Graduate Gender**:Female** Experience: Minimum 2 plus years experience. Desired skill **Fluency in English language mandatory,** Hindi speaking knowledge, MS office, Typing...
-
Customer Support Representative
6 months ago
Kochi, India Career Comfort Full timeFlipkart ( WORK FROM HOME - PAN INDIA ) - Graduates with 1 year experience in customer service - Excellent in English and Hindi - Salary : 23k CTC, 18.2k TH - 6 days working & 1 rotational week off - Shift Timings : 9am to 9pm rotational shift - Should have their own laptop and WIFI connection - Laptop configuration : 8GB RAM, i5 processor, Windows 10 -...
-
[15h Left] Sales and Support Representative
6 days ago
Kochi, India Berakah Elite Education Full timeWe are looking for a motivated and persuasive Sales and Support Representative to join our team. The ideal candidate will be responsible for reaching out to potential clients, building relationships, and promoting our services.Key Responsibilities:- Make outbound calls to prospective clients and provide information about our services.- Handle inquiries,...
-
Customer Service Representative
6 months ago
Kochi, India Teamsource Enterprises Full timeOne of our leading client for working with an educational services is urgently looking for a **Female customer service representatives ** for their Kochi head office. Education: Any Graduate Gender**:Female** Experience: Minimum 2 plus years experience in Sales/Admin/Operations. Responsibilities' Desired skill **Fluency in English language mandatory,**...
-
Customer and Onboarding Support
6 months ago
Kochi, India Aceware FintechServices Pvt Ltd infopark TBC Full time**Job Title: Customer and Onboarding Support** Salary Range: 12,000 INR to 18,000 INR per month Experience Level: 0-3 years. Education: Any Graduation Languages: Telugu (mandatory) We are seeking a motivated and customer-centric individual to join our team as a Customer and Onboarding Support representative. As a part of our fintech company, you will...
-
Telecaller - Customer Service Representative
1 week ago
Kochi, India FLYWORLD Migration & Legal Services Full timeAt Flyworld Migration and Legal Services, we are committed to enriching our clients' experiences by providing exceptional support and guidance on their migration journeys. We are looking for a skilled and enthusiastic Telecaller to join our team as a Customer Service Representative. In this role, you will connect with potential and existing clients,...
-
Tl-customer Support
6 months ago
Kochi, India 18 Steps Full time**Salary Details** Annual CTC up to INR 8,00,000 to 11,00,000 **Education** Graduate/Post Graduate **Experience** 6-12 Years in Customer Service Domain A leading UK based MNC in IT industry is looking for: Position: Team Leader Reports to : Operations Manager Team Size: 15 to 20 direct reports Domain: Customer Service **Work mode: Hybrid** Skills:...
-
Arabic Customer Support Associate
6 months ago
Kochi, Kerala, India 33 Holdings Global Full time**Arabic Customer Support Representative** - Providing timely and accurate assistance to Arabic-speaking customers via Call - Understanding customer inquiries and concerns, and providing appropriate solutions or guidance. - Handling customer complaints and escalations with professionalism and empathy. - Collaborating with other teams to resolve complex...
-
Customer Service Representative/receptionist
6 months ago
Kochi, Kerala, India Aaradhya Decor Pvt Ltd Full time**JOB DESCRIPTION** - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet...
-
Arabic Customer Support Associate
2 months ago
Kochi, Kerala, India 33 Holdings Global Full time**Arabic Customer Support Representative** - Providing timely and accurate assistance to English and Arabic-speaking customers via Call - Understanding customer inquiries and concerns, and providing appropriate solutions or guidance. - Handling customer complaints and escalations with professionalism and empathy. - Collaborating with other teams to resolve...
-
Customer Support Associate
6 months ago
Kochi, Kerala, India Daddybin Full timeWe are looking for an enthusiastic Customer Relation Manager to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective tele sales representative must be an excellent communicator and have superior people skills. They must be comfortable...