ShopSe - Technical/Product Support Engineer - Troubleshooting

Job Title : Technical Support Engineer Responsibilities : - Customer Support: Provide technical support to customers, addressing inquiries, troubleshooting issues, and resolving problems related to software, hardware, or network systems. - Problem Resolution: Diagnose and resolve technical issues through effective problem-solving skills, escalating...

Job Title : Technical Support Engineer Responsibilities : - Customer Support: Provide technical support to customers, addressing inquiries, troubleshooting issues, and resolving problems related to software, hardware, or network systems. - Problem Resolution: Diagnose and resolve technical issues through effective problem-solving skills, escalating...

Job Description :- We are looking for a highly motivated Product Support Engineer with 3-5 years of experience in technical support, preferably in a customer-facing role.- The ideal candidate should have a strong background in troubleshooting technical issues, excellent communication skills, and proficiency in at least one scripting language, programming...

Job Description :- We are looking for a highly motivated Product Support Engineer with 3-5 years of experience in technical support, preferably in a customer-facing role.- The ideal candidate should have a strong background in troubleshooting technical issues, excellent communication skills, and proficiency in at least one scripting language, programming...

Job Description :- We are looking for a highly motivated Product Support Engineer with 3-5 years of experience in technical support, preferably in a customer-facing role.- The ideal candidate should have a strong background in troubleshooting technical issues, excellent communication skills, and proficiency in at least one scripting language, programming...

Job Description :- We are looking for a highly motivated Product Support Engineer with 3-5 years of experience in technical support, preferably in a customer-facing role.- The ideal candidate should have a strong background in troubleshooting technical issues, excellent communication skills, and proficiency in at least one scripting language, programming...

Job Description : Company Description : ShopSe Digital Finance is the largest digital EMI marketplace in India that provides innovative No-Cost EMI solutions. With more than 200+ brands, 40,000+ retailers, and 10+ lending partners, ShopSe is here to bring a new era of financial independence by enabling Indians to realize their dreams without compromising...

Job Description : Diagnosing and troubleshooting technical issues related to products or services. Guiding customers through step-by-step solutions and providing accurate information to resolve their technical problems. Escalating unresolved issues to appropriate internal teams for further investigation and resolution. Documenting all customer...

Job Description : Diagnosing and troubleshooting technical issues related to products or services. Guiding customers through step-by-step solutions and providing accurate information to resolve their technical problems. Escalating unresolved issues to appropriate internal teams for further investigation and resolution. Documenting all customer...

The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate.As a Technical Support Engineer,...

Key Responsibilities Responsible for all technical support related aspects at a specific customer: escalations, fleet performance, system installations, improvement programs and upgrades.  Acts as intermediary and field escalation focal point between customer and Division by providing technical support and documentation to field engineers,...

Job Description :As an L3 Technical Support Engineer, you will be responsible for providing advanced technical support to our clients, resolving complex technical issues, and ensuring the highest level of customer satisfaction. You will work closely with our customers, as well as internal teams including L1/L2 support, engineering, and product development,...

Join the Java Platform group and leverage expert Java product knowledge to deliver solutions based on customer requirements and contribute to the value of Oracle Java. We are looking for a dedicated engineer to improve our global support leadership Java platform. Working with Java Product Teams, Oracle Support, Sales and Marketing groups, and external...

Join the Java Platform group and leverage expert Java product knowledge to deliver solutions based on customer requirements and contribute to the value of Oracle Java. We are looking for a dedicated engineer to improve our global support leadership Java platform. Working with Java Product Teams, Oracle Support, Sales and Marketing groups, and external...

About the Role :We are seeking a motivated and experienced Technical Support Specialist (Product Specialist 3) to join our growing team. In this role, you will provide exceptional technical support to our customers, troubleshooting a wide range of hardware, software, and network-related challenges. You will leverage your in-depth knowledge of Microsoft...

About the Role :We are seeking a motivated and experienced Technical Support Specialist (Product Specialist 3) to join our growing team. In this role, you will provide exceptional technical support to our customers, troubleshooting a wide range of hardware, software, and network-related challenges. You will leverage your in-depth knowledge of Microsoft...

Overview With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and...

Job Description :As an L3 Technical Support Engineer, you will be responsible for providing advanced technical support to our clients, resolving complex technical issues, and ensuring the highest level of customer satisfaction. You will work closely with our customers, as well as internal teams including L1/L2 support, engineering, and product development,...

Technical skills :- Strong Unix & Linux skills- SQL & Mysql.- Experience in working with Databricks environment- Kibana- IBM Tivoli Workload Scheduler (TWS)- Prior experience in working in Azure environment- Knowledge and experience in working with Ingestion framework- Shell scripting & Perl Scripting skills are highly desired- Experience on Ticketing tools...

Technical skills :- Strong Unix & Linux skills- SQL & Mysql.- Experience in working with Databricks environment- Kibana- IBM Tivoli Workload Scheduler (TWS)- Prior experience in working in Azure environment- Knowledge and experience in working with Ingestion framework- Shell scripting & Perl Scripting skills are highly desired- Experience on Ticketing tools...