Product Specialist III
3 weeks ago
About the Role :
We are seeking a motivated and experienced Technical Support Specialist (Product Specialist 3) to join our growing team. In this role, you will provide exceptional technical support to our customers, troubleshooting a wide range of hardware, software, and network-related challenges.
You will leverage your in-depth knowledge of Microsoft products, networking fundamentals, and technical support best practices to ensure our customers receive timely and effective resolutions.
Responsibilities :
Technical Troubleshooting :
- Possess a minimum of 3+ years of hands-on experience troubleshooting and resolving technical issues in a customer service environment, particularly within Microsoft environments.
- Demonstrate a strong track record of successfully troubleshooting common issues with Microsoft Windows 10 desktops and Server environments (versions 2012 and above).
- Provide technical support for Microsoft Office Suite (versions 2013 or greater, including Office 365) and assist users with related applications.
- Perform hands-on deskside support to diagnose and resolve hardware and software problems.
- Troubleshoot and support proprietary systems, unique hardware, and peripheral devices.
Database and Reporting :
- Possess fundamental SQL query/reporting development skills using SQL Server or Oracle technologies.
Networking and Server Support :
- Maintain a strong understanding of computer networking fundamentals and possess the ability to troubleshoot network-related issues.
- Experience supporting Microsoft Exchange Server is a plus.
Additional Specialties (Plus Factors) :
- Prior experience supporting tolling and traffic management applications is a plus.
- Experience supporting CCTV systems is a plus.
- Knowledge of fiber optic cabling is a plus.
- Experience with industrial DVR systems is a plus.
- Familiarity with Linux/UNIX operating systems is a plus.
- Experience with server and database backup software systems and processes is a plus.
Customer Service Focus :
- Proven customer service experience in a technical environment, with a focus on providing prompt, courteous, and effective solutions.
- Excellent communication and interpersonal skills to build rapport with customers and clearly explain technical concepts.
- Strong problem-solving and analytical skills to identify root causes of technical issues.
-
AppYogi Software
3 weeks ago
Any Location, IN AppYogi Software Full timeJob Description and Responsibilities :- Responding to customer queries in a timely and accurate way via email.- Recommending solutions and guiding product users through features and functionalities.- Replying to Appstore & Playstore reviews.- Writing FAQ's for apps.- Analyze and report product malfunctions (for example, by testing different scenarios or...
-
Technical Support Specialist
2 weeks ago
Bangalore/Any Location, IN Cortex Consulting Pvt. Ltd. Full timeTechnical Support Specialist (DICOM/PACS)Experience : 5 to 10 yearsJob Description :Position Overview :We are seeking an experienced Technical Support Specialist with expertise in troubleshooting DICOM and PACS systems. The ideal candidate will have 5 to 10 years of relevant experience in providing technical support, diagnosing issues, and resolving customer...
-
Cloud Specialist
3 weeks ago
Bangalore/Any Location, IN Whizz HR Full timeCloud Specialist - CE Infra Location : REMOTE - Occasional Travel Involved to client site - Mangalore OR Udupi Job Type : Full-time, Permanent Job Description : As a Customer Engineer, you will work closely with the customers to understand their problem statement/requirements to develop creative cloud solutions and architectures to solve their business...
-
Cloud Specialist
3 weeks ago
Bangalore/Any Location, IN Creencia esearch Full timePosition: Cloud Specialist - CE InfraLocation: REMOTE - Occasional Travel Involved to client site - Mangalore OR UdupiJob Type: Full-time, PermanentJob Description:- As a Customer Engineer, you will work closely with the customers to understand their problem statement/requirements to develop creative cloud solutions and architectures to solve their business...
-
Geographic Information System Specialist
3 weeks ago
Bangalore/Any Location, IN Coffeee.io Full timeAbout the job : Job Title : Enterprise ESRI ArcGIS AdministratorLocation : Remote, Pacific Standard Time ( 9 : 30 pm - 5 : 30 am IST)Schedule : Full-time, 8 hoursBudget : Upto $35/hrExperience : 5-7 years minimum experience with ESRI technologiesAbout the Role : - Seeking an ArcGIS Enterprise Administrator with experience in ArcGIS for Portal.- The...
-
Amadeus Labs
3 weeks ago
Any Location/Bangalore, IN Amadeus Labs Full timeJob Description :About the job :Common Accountabilities :- Proficient in technical knowledge to ensure team performs at a high level.- Is recognized as a leader in own area and may formally train Specialists/Senior Specialists.- Understands how main business drivers may impact on own area.- Can assess complex problems with broad impact on the activity,...
-
MLOps Developer
3 hours ago
Any Location, IN GOOGNU DATA SERVICES PRIVATE LIMITED Full timeJob Description :- Design and Implement MLOps Infrastructure: Build and maintain robust MLOps workflows using Azure Machine Learning and other Azure services to automate machine learning lifecycle from data preparation to model deployment and monitoring.- Collaborate with Cross-Functional Teams: Work closely with data scientists, software developers, and IT...
-
iAM SailPoint Specialist
2 weeks ago
Any Location/Bangalore, IN CareerNet Technologies Full timeCore Responsibilities :- Provide support in building IAM controls, standards & policies along with best practices to ensure compliance with information security directives and industry standards- Contribute into designing & integrating IAM solutions for web/mobile apps to strengthen security controls at enterprise scale- Collaborate with enterprise &...
-
Test Engineer
3 weeks ago
Bangalore/Kolkata/Bhubaneshwar/Chennai/Hyderabad/Noida, IN Freelance Full timeJOB DESCRIPTION :- 5 years of enterprise software product testing experience required - Strong programming skills in C# or java and other programming and scripting languages - Experience developing test automation using C# Selenium.1. Experience in Automation framework using C# with selenium.2. Having knowledge on PowerShell script is added advantage.3....
-
Solution Consultant
3 weeks ago
Pune/Bangalore, IN Advitha Tech Solutions Full timeJoin our growing team at Chetu as a Payroll/HR/Time Specialist! Chetu is excited to invite all skilled Payroll/HR/Time Specialist to become a valuable part of our expanding team. We believe your proven expertise in Payroll Specialist makes you a perfect match for this opportunity. Take a look at the job description below, and don't hesitate to apply...
-
IBM Mainframe Systems Specialist
3 weeks ago
Bangalore/Anywhere in India/Multiple Locations, IN Swift Strategic Staff Solutions INC Full timeWe are looking for a skilled and experienced IBM Mainframe Systems Specialist to join our growing team. You will play a vital role in supporting and maintaining our critical mainframe infrastructure, ensuring its security, functionality, and performance.Primary Skills (Must-Have):- 5+ years of experience working with IBM mainframe systems (z/OS).- Strong...
-
Telecom Billing Developer
3 weeks ago
Bangalore/Hyderabad/Chennai/Pune, IN Edge India Full timeTelecom Billing Development- Revenue AssuranceThe Job :Roles & Responsibilities :- Development/implementation experience in Revenue Assurance products like Subex Hypersense, ROC RA, ROC FM, Mobileum (WeDo) RAID, Amdocs (Cvidya) Money Map, Fraud View etc. - Engage in all phases of Agile sprint which includes planning, requirement gathering and analysis,...
-
Senior Software Engineer
3 weeks ago
Pune/Bangalore, IN Hiret Full timeJob Description :- Develop high performance cloud native Java microservices.- Mentor/guide junior developers in completing their stories.- Working closely with Business Analysts, end users and architects to build flexible enterprise software.Role : Senior Software engineer - JavaJob location : Pune & Bangalore- We are reimagining products and redesigning...
-
Technical Specialist
3 weeks ago
Bangalore/Pune, IN Quantified HR Pvt Ltd Full timeShifts : 24/7 - Rotational ShiftsNotice Period : 0- 30 daysJD :L3 - Network and Security- Bachelor's Degree in Telecommunications, Engineering or related discipline, or equivalent experience.- 5+ years of technical I.T. infrastructure or operations experience.- 4-5 years' hands-on experience in a telecommunications environment.- Experience with, and...
-
Technical Specialist
3 weeks ago
Bangalore/Pune, IN Quantified HR Pvt Ltd Full timeSalary : 20-32LPAL3 - Network and SecurityBachelor's Degree in Telecommunications, Engineering or related discipline, or equivalent experience. 5+ years of technical I.T. infrastructure or operations experience. 4-5 years' hands-on experience in a telecommunications environment. Experience with, and ability to design, deploy, manage, and troubleshoot...
-
Associate Technical Specialist
3 weeks ago
Bangalore/Pune, IN Quantified HR Pvt Ltd Full timeShifts: - 24/7 - Rotational ShiftsNotice Period: - 0- 30 daysL3 - Network and Security- Bachelor's Degree in Telecommunications, Engineering or related discipline, or equivalent experience.- 5+ years of technical I.T.infrastructure or operations experience.- 4-5 years' hands-on experience in a telecommunications environment.- Experience with, and...
-
Sykatiya Technology
3 weeks ago
Bangalore/Hyderabad/Chennai, IN Sykatiya Technology Pvt Ltd Full timeAbout Company Profile :Sykatiya Technologies provides an extensive set of quality and timely VLSI Design, TEST Services & Specialized Solutions. These services range from a full turnkey solution that delivers a production-ready design, to sub-system or IP block development, or having our engineers augment your existing design teams with specialist design,...
-
Database Administrator
3 weeks ago
Bangalore/Mumbai/Pune, IN RapidBraiins Full timeOverview :LTIMindtree Limited is an Indian multinational information technology services and consulting company. A subsidiary of Larsen & Toubro, the company was incorporated in 1996 and employs more than 90,000 people.Job Description :- Proven Microsoft Specialist with SQL DBA experience for at-least 5 years.- Expertise in Deploying and configuring a MS SQL...
-
DigiHelic - SAP HCM Consultant
3 weeks ago
Hyderabad/Bangalore/Chennai, IN Digihelic Solutions Pvt. Ltd. Full timeSAP HCM. Location : Hyderabad, Bangalore and Chennai,. Work mode : Hybrid, Contract.- Gather and study business requirements related to HCM processes and provide solutions within SAP PA/OM, Time, Payroll, Benefits, ESS/MSS or other HCM component.- Support and assistance for client/payroll specialist team.- Lead, design, develop and implement complex new...
-
Bangalore/Chennai/Hyderabad, IN Digihelic Solutions Pvt. Ltd. Full timePosition : SAP HCM Consultant. Experience : 6+ Years. Location : Description :- Gather and study business requirements related to HCM processes and provide solutions within SAP PA/OM, Time, Payroll, Benefits, ESS/MSS or other HCM component.- Support and assistance for client/payroll specialist team.- Lead, design, develop and implement complex new database...