
Guest Relations Manager
2 weeks ago
We are seeking a dynamic and dedicated Guest Relations Manager to join our team. The ideal candidate will have a background in the hospitality industry (Hotel, Airline, or equivalent), or possess significant experience working in multinational corporate environment, particularly in front offices operations.
Key Responsibilities:
- Serve as the primary point of contact for VIP guests, clients and visitors, ensuring a warm and professional welcome at all times.
- Manage guest requests and resolve any concerns with grace and efficiency to provide an outstanding guest experience.
- Coordinate and manage conference room bookings and ensure appropriate setups for meetings and events.
- Operate and manage the EPABX board for effective communication floe within the organization.
- Arrange hospitality service such as refreshments, meals and meeting logistics, ensuring the highest standards of F&B (Food and Beverages) services.
Skills:
- Front Office Operations
- Food and Beverages Operations
- Hospitality Industry knowledge
- Communication
- Airlines/Travel Industry experience
- Guest Relations
- Conference Management
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