Publisher Account Manager

2 weeks ago


Bengaluru, India TGM Full time
Publisher Account ManagerLocation:

Hybrid (Remote + Office)Experience Required:

2-5 years in Digital Publishing or Programmatic Advertising

Role SummaryAt

The Germane Media LLC , we’re committed to empowering publishers and optimizing their monetization strategies. As a

Publisher Account Manager , you will be pivotal in ensuring publisher satisfaction, fostering long-term partnerships, and driving revenue growth. Your role will involve nurturing relationships, addressing technical and operational needs, and collaborating across teams to deliver innovative solutions.

Key ResponsibilitiesPublisher Relationship ManagementCultivate strong, lasting relationships with publishers to ensure satisfaction, retention, and maximize their lifetime value (LTV).Conduct regular performance reviews, optimize ad placements, and identify new opportunities for growth.Host

Quarterly Business Reviews (QBRs) —virtually or in-person—to strengthen publisher partnerships.Technical & Operational SupportBe the first point of contact for publishers, resolving technical and reporting issues efficiently.Handle operational tasks such as updating

ads.txt , managing advertiser block requests, and ensuring policy compliance.Partner with internal teams, including

AdOps, Product, and Tech , to troubleshoot complex issues and streamline processes.Data-Driven InsightsAnalyze key performance metrics, such as

Core Web Vitals, SEO, page speed , and ad performance.Provide publishers with actionable insights to enhance their inventory and revenue growth.Internal Advocacy & CollaborationAdvocate for publishers by sharing meaningful product feedback with the

Product and Engineering

teams.Conduct cross-departmental training sessions to foster alignment and improve service delivery.Keep internal documentation up-to-date and work with colleagues to refine workflows.Process ImprovementDesign and implement efficient workflows to elevate account management practices.Identify process gaps and propose innovative solutions to enhance efficiency and effectiveness.

Required Skills & QualificationsIndustry KnowledgeStrong understanding of publisher monetization strategies, including programmatic, video, and app-based advertising.Familiarity with website performance metrics and tools.Technical ProficiencyHands-on experience with platforms like

Google Ad Manager ,

JIRA , and the

Google Suite .Client-Centric ApproachProven ability to build and scale strong client relationships.Excellent written and verbal communication skills, with confidence in presenting to senior executives.Problem SolvingProactive problem-solver with a creative approach to addressing challenges for both clients and internal stakeholders.Adaptability & IndependenceThrives in a fast-paced, hybrid environment, with the ability to adapt to changing priorities.Self-motivated and capable of working independently and collaboratively within international teams.

Why Join The Germane Media LLC?Work with a dynamic, global team in a hybrid environment.Collaborate with leading publishers to maximize their revenue potential.Gain hands-on experience in a rapidly evolving

AdTech

industry.Enjoy opportunities for professional growth and skill development in a supportive, innovative environment.



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