Career Coach

15 hours ago

Mumbai, India upGrad Full time
About Us

upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale. upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and relevant and help build the careers of tomorrow.

Location - Mumbai , Bangalore Mode - Hybrid

Role Summary

At Upgrad We intend to create a powerful Coaching Unit that can assist prospective learners to get complete career clarity before they select a particular upGrad program for themselves. The coaches would work with the Admission Counselors to coach prospective learners at a 1-1 level and help them make the best career decisions.

Roles & Responsibilities ● Coach learners using online platforms/phone calls as per the schedule based on scheduled sessions ● Help Prospective learners get clarity about their career path using powerful career coaching techniques and tools ● Counsell potential learners on program related queries ● Speak to potential Learners( collaborate with the sales team) and help solve their career-related doubts to drive the enrolment of new learners ● Collaborate with the Admission counseling team to help follow up with Prospective learners to drive enrolment ● This role would involve Enrollment targets which the coach has to achieve in collaboration with the admissions counselors

Preferred Candidate background /Skill Areas

● Minimum Qualification( Bachelors- Any Field); 5+ years experience ● Consultative Selling experience in high value product/service Edtech/Financial Services/Any B2B domain/ ● Experience in 1-1 Coaching/1-1 Career Counseling ● Experiences in Soft Skills Training/Technical Training/Sales Training ● Candidates with certifications in coaching/counseling/training in the undergraduate/university level admissions Other Key Competencies required ● Should be able to reflect active listening skill ● Should be a very fluent communicator ● Should be able to empathize with the learner and reflect non-judgmental approach ● Should be able to articulate/speak simple and clean language while speaking Should have good quality of voice (soothing) and should be able to do voice modulation ● Should be able to focus and possess good observation skill ● Always curious to know/learn more and have an interrogative mind ● Should posses ability to motivate and build rapport ● Ability to thrive in a fast paced environment ● 6 day work week + rotational shift

Interested candidates can share there cv's at

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