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Career Coach

2 months ago

mumbai, India upGrad Full time
Role Summary :-
At Upgrad We intend to create a powerful Coaching Unit that can assist prospective learners to get complete career clarity before they select a particular upGrad program for themselves. The coaches would work with the Admission Counselors to coach prospective learners at a 1-1 level and help them make the best career decisions.
Roles & Responsibilities -
● Coach learners using online platforms/phone calls as per the schedule based on scheduled sessions
● Help Prospective learners get clarity about their career path using powerful career coaching techniques and tools
● Counsel potential learners on program related queries ● Speak to potential Learners( collaborate with the sales team) and help solve their career-related doubts to drive the enrolment of new learners
● Collaborate with the Admission counselling team to help follow up with Prospective learners to drive enrolment '
● This role would involve Enrolment targets which the coach has to achieve in collaboration with the admissions counsellors
Preferred Candidate background /Skill Areas
● Minimum Qualification( Bachelors- Any Field); 5+ years experience
● Consultative Selling experience in high value product/service Edtech/Financial Services/Any B2B domain
● Experience in 1-1 Coaching/1-1 Career Counseling
● Experiences in Soft Skills Training/Technical Training/Sales Training
● Candidates with certifications in coaching/counseling/training in the undergraduate/university level admissions
Other Key Competencies required
● Should be able to reflect active listening skill
● Should be a very fluent communicator
● Should be able to empathize with the learner and reflect non-judgemental approach
● Should be able to articulate/speak simple and clean language while speaking Should have good quality of voice (soothing) and should be able to do voice modulation
● Should be able to focus and possess good observation skill
● Always curious to know/learn more and have an interrogative mind
● Should posses ability to motivate and build rapport
● Ability to thrive in a fast paced environment
● 6 day work week + rotational shifts
If interested please share your resume @