Avp Clinical Operations | Us Healthcare
5 days ago
Hello, Please share your updated resume at if interested. Thank you Summary: We are currently seeking an AVP – Clinical Operations with excellent operational acumen and people management skills. AVP will be required to communicate with the client (externally) and various departments of Cotiviti (internally) to ensure a high quality of service. Achieving and surpassing service level benchmarks would be a key responsibility. A good understanding of the processes and managing them through frequently occurring changes will be vital for meeting SLAs. Managing resources, their issues and their career planning is required for the team continuously improve their performance which would result in client delight. Handle large number of teams with the support of managers, AMs and team leads. Principal Duties/ Responsibilities: Program Management: Ensure that the SLAs are met consistently Identify initiatives and have the Team Leads work on them for improvement of key metrics Support QIPs to improve efficiency and quality Present SLAs and associated metrics to reporting manager as well as to the client Handle various teams in different phases (i.E. implementation, stabilization, BAU) Client Management: Timely, complete and articulate communication with the client Highlight issues and propose solutions even before Escalate to the reporting manager and client engagement team as required People Management: Managing people related issues that are escalated by TLs Coordinate with department heads for resolution Career planning of direct reports and guiding TLs in doing so for their teams Realistic and measurable goal setting Monitor & control attrition and shrinkage Create back up for each support role Initiative: Either come up with or identify initiatives that will result in measurable improvement Constantly monitor these initiatives and guide the team in making it a success Change Management: Manage various types of changes: Change in process Expansion due to volume increase New implementations Organizational changes e.G. Mergers, accreditation, etc Attributes and behavior: Should not just be a fast learner but also an effective mentor Have sound knowledge of the program and know where & how to access the finer details Willingness to work under pressure and stay motivated when there is less to be done Has credibility with peers and seniors Have a positive influence on others Self-motivated – driven to achieve results Have a levelheaded mindset which makes one think that ‘no problem is so big that it cannot be solved and none are too small to be attended to’ Passionate about delighting the customer time and again Good knowledge of general policies and procedures in industry Ability to adapt to policies and procedures specific to Cotiviti Maturity and leadership to manage senior support staff such as managers. Exhibit behavior consistent with Cotiviti Values Customer Driven Collaborative Accountable Open Relevant Experience and educational requirements: Medical qualification- MBBS, BHMS, BAMS,, preferably in clinical sciences preferred CPC/CIC/CCS certification Additional relevant certifications would be an added advantage 15 years of experience in BPO/KPO industry 3+ years of experience as Senior Manager/Director Operations Experience managing Managers or similar levels Experience in US healthcare health plan operations (pre-adjudication, post adjudication or adjudication) preferred Implementations/transitions experience preferred Regards Talent Acquisition Team COTIVITI
-
Patient Support Executive – US
1 week ago
Pune, Maharashtra, India Core Clinical Servuces Full time ₹ 20,00,000 - ₹ 25,00,000 per yearWe are seeking a highly organized and compassionate Clinic / Patient Support Executive to join our team. You will be the first point of contact for our US patients and clinical staff, ensuring smooth communication and efficient clinic operations.Your primary responsibility will be managing patient communications, scheduling and playing a key role in...
-
Patient Support Executive
3 days ago
Deccan, Pune, Maharashtra, India Core Clinical Services Full timeWe are seeking a highly organized and compassionate **Clinic / Patient Support Executive** to join our team. You will be the first point of contact for our US patients and clinical staff, ensuring smooth communication and efficient clinic operations. Your primary responsibility will be managing patient communications, scheduling and playing a key role in...
-
USA Healthcare Clinical Recruiter
3 weeks ago
Pune/Pimpri-Chinchwad Area, India Meraki7 Full timeWe’re Hiring: Experienced USA Healthcare Clinical Recruiter (Full Time Roles only)Company: Meraki7 Inc.Location: V-18, Survey No. 18/2A, 2nd Floor, Office #206, Balewadi High Street, Baner, Pune, Maharashtra 411045Positions: 2Type: On-Site / Hybrid (4 days in office)Salary: Based on experienceAbout the Role:We are seeking a highly experienced Healthcare...
-
USA Healthcare Clinical Recruiter
2 weeks ago
Pune/Pimpri-Chinchwad Area, India Meraki7 Full timeWe’re Hiring: Experienced USA Healthcare Clinical Recruiter (Full Time Roles only) Company: Meraki7 Inc. Location: V-18, Survey No. 18/2A, 2nd Floor, Office #206 , Balewadi High Street, Baner, Pune, Maharashtra Positions: 2 Type: On-Site / Hybrid (4 days in office) Salary: Based on experience About the Role: We are seeking a highly experienced Healthcare...
-
USA Healthcare Clinical Recruiter
3 weeks ago
Pune/Pimpri-Chinchwad Area, India Meraki7 Full timeWe’re Hiring: Experienced USA Healthcare Clinical Recruiter (Full Time Roles only) Company: Meraki7 Inc. Location: V-18, Survey No. 18/2A, 2nd Floor, Office #206, Balewadi High Street, Baner, Pune, Maharashtra 411045 Positions: 2 Type: On-Site / Hybrid (4 days in office) Salary: Based on experience About the Role: We are seeking a highly experienced...
-
Clinic Receptionist
1 week ago
Hinjewadi, Pune, Maharashtra, India Lifelynk Healthcare LLP Full timeJob Title: Receptionist Location: Lifelynk Advanced Physiotherapy Center, Hinjewadi, Pune Hours: Part-time or Full-time shifts available (10:00 am - 3:00 pm and/or 4:00 pm - 9:00 pm, Monday to Saturday) Description: Key Responsibilities: 1. Appointment Management: Efficiently schedule and manage patient appointments to ensure smooth clinic operations. 2....
-
USA Healthcare Clinical Recruiter
3 weeks ago
Pune/Pimpri-Chinchwad Area, IN Meraki7 Full timeWe’re Hiring: Experienced USA Healthcare Clinical Recruiter (Full Time Roles only)Company: Meraki7 Inc.Location: V-18, Survey No. 18/2A, 2nd Floor, Office #206, Balewadi High Street, Baner, Pune, Maharashtra 411045Positions: 2Type: On-Site / Hybrid (4 days in office)Salary: Based on experienceAbout the Role:We are seeking a highly experienced Healthcare...
-
Team leader US Healthcare end to end RCM
2 weeks ago
Pune, Maharashtra, India SPRY PT Full time ₹ 15,00,000 - ₹ 28,00,000 per yearCompany DescriptionSPRY Therapeutics, Inc. is the inventor of SPRY EMR, an integrated practice management solution designed to support rehab therapy professionals from the front desk to clinical operations to the back office. Built on a future-focused architecture, the SPRY platform adapts to the changing clinical and business needs of physical therapists,...
-
Clinical Coder Ii
2 weeks ago
Pune, India Syneos Health Clinical Full time**Clinical Coder II** **-** **(** **22006832** **)** **Description** **Senior Clinical Coder** Come discover what our 25,000+ employees already know: work here matters everywhere. We’re a growing and evolving biopharmaceutical industry leader, which means you’ll have endless opportunities to work with experts around the world and build the career...
-
Pune, Maharashtra, India Geektrust Full time ₹ 6,00,000 - ₹ 18,00,000 per yearProduct Manager - US Healthcare (Value-Based Care, CRM & Population Health)Location/ Working model:Pune, Work from office.Role Overview:We are seeking an experienced Product Manager to lead the development and delivery of innovative software solutions in the US healthcare domain. The ideal candidate will have a minimum of 5 years' product management...
