Configuration Specialist II

1 month ago

Pune, India TransPerfect Full time
OVERVIEWThis role reports to the Manager, Configuration Team. The Configuration Specialist II supports configuration activities for active and new client accounts across all TI Products. The Configuration Specialist II will be required to meet all client timelines and work in conjunction with the Technical Services and Operations Teams in order to facilitate the client on-boarding process and configuration of new TI rooms and applications. This role mayrequire leading special projects and ensuring deliverables are met in accordance with project schedules.

DESCRIPTIONServe as an advanced member of the Configuration Team and work with cross-functional teams on the implementation of new and existing client projectsWork to become an expert in Trial Interactive features and functionality including Global Learn (LMS)Manage external and internal documentation such as work instructions, QC checklists and knowledge base entriesConfigure application settings in Trial Interactive as per project requirements and execute quality control measures to ensure client and project expectations are metProduce high quality deliverables and ensure junior members of the team are properly trained in addition to providing oversight and mentorshipAssist Technical Services and Project Mangers in fulfilling client expectations as it relates to TI application configurationsPerform other special projects or duties when required such as validation and UAT script execution and participating in integration projects to understand the impact on TI application settingsComplete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor

REQUIRED SKILLSKnowledge of various technological conceptsHands-on knowledge of the Trial Interactive product suite, with a concentration in Study Start Up (SSU), Electronic Trial Master File (eTMF), Collaborative Workspace, and Content Management SystemKnowledge of clinical development phases and processesSuperior written and spoken communication skills in EnglishProficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)

REQUIRED EXPERIENCE AND QUALIFICATIONSMinimum Bachelor’s degree or its equivalent in work experienceMinimum 6 months – 4 years of experience in the IT and/or Life Sciences industryExperience with rolling out technological initiatives in a collaborative environment

DESIRED SKILLS AND EXPERIENCEPractical experience in the Life Sciences industry (pharmaceutical, biotechnology or CRO experience preferred) such as management of eTMF and understanding of the DIA reference modelKnowledge of technology within the industry

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