
Customer Technical Support Executive
1 day ago
Job Title: Customer Technical Support Executive – International Process
Location: Gurugram
Job Type: Full-time
Shift Timings: Night Shift / Rotational Shifts (as per international time zones)
Job Summary:
We are looking for a dynamic and customer-focused individual to join our international customer service team. As a Customer Service Executive, you will be responsible for resolving queries from global clients via phone, email, or chat, ensuring a high level of customer satisfaction and professionalism.
Key Responsibilities:
- Include responsibility for providing technical troubleshooting over the phone for Intermedia customers globally
- Specify handling of basic technical assistance calls related to telecom, VoIP, networking and communications
Add the following under required competencies:
Basic networking knowledge
- Intermediate knowledge of computers (software and hardware)
Technical Skills:
- Computer knowledge: Intermediate or advance knowledge of computer Hardware and Software
- Operating Systems: Intermediate knowledge of computer OS both Windows and Mac and Mobile OS Android and iOS
- Networking: Intermediate knowledge of networking
Key Requirements:
Education: Key Requirements:
- Education: Under Graduation / Graduation
- Experience: Experience – Fresher or Experience both can apply (BPO and Service industry experience preferred)
- Communication Skills: Excellent verbal and written English communication is a must.
- Willingness to work in night shifts and rotational shifts.
- Good computer skills (MS Office, email, CRM tools).
- Ability to handle pressure and multitask effectively.
- Customer-focused with a problem-solving attitude.
-
Customer Support Executive
1 day ago
Gurugram, India TRDFIN Support Services Pvt Ltd Full timeJob Summary: We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...
-
Technical Support Executive
1 day ago
Gurugram, India Sparsa Digital Pvt. Ltd. Full timeCompany Description Sparsa Digital specializes in providing tailored technology and media solutions to assist brands in engaging with their in-store audience. Our customized audio-video solutions are designed to create product awareness, generate leads, push offers, collect feedback, and increase sales conversions. We successfully manage CMS for over 30,000...
-
Customer Support Executive
1 day ago
Gurugram, India Hiremora Full timeCompany Description Hiremora is more than just a recruitment agency; we are your trusted growth partner dedicated to connecting dynamic talent with thriving organizations. We specialize in talent acquisition, end-to-end recruitment solutions, and HR support services tailored for startups, SMEs, and MNCs across India. Our goal is to deliver quality, speed,...
-
Technical Customer Support
1 day ago
Gurugram, India Upskill Academy Full timeTechnical Customer Support (TROUBLESHOOTING ) Requirements: Education: Graduate Experience: Minimum 6 months of international process and technical support (troubleshooting) experience Skills: Excellent communication in English Strong problem-solving and technical skills Assessment: Versant Job Details: Shift: Rotational Working Days: 5 days/week...
-
Technical Support Executive
1 day ago
Gurugram, India TP Full timeJob Title: Customer Support Executive Location: Udyog Vihar GGN 5 days from office (Rotional Shifts) both side cab Job Description : Handle and respond to Global Customers requests through multiple communication channels while updating CRM systems with all requested information appropriately. Maintain solid customer relationships by handling their questions...
-
Customer Support Executive
1 day ago
Gurugram, India Atrangi Studio Full timeCompany Description Atrangi Studio is a home decor and lifestyle brand specializing in handcrafted items. We are building a platform of quintessential decor products representing the rich craft heritage of India. Website: Instagram: Location: Gurugram, Delhi NCR, India Time: 10 am-6:30 pm Experience: Freshers & Experienced - Both can apply Email: Role...
-
Gurugram, India K. S. D. Placement Consultancy Full timeRoles and Responsibilities Provide technical support to customers through phone calls, emails, or chats. Troubleshoot and resolve customer issues related to software products. Profile - Blended process (chat+voice) Work mode - work from office Position - customer support executive Qualification - graduated Skills - good communication skills Experience -...
-
Customer Service Technical Support
1 day ago
Gurugram, India tonyy Full timeRole:Technical Customer Support Location:Noida / Gurugram / Mohali Work Mode:Onsite Key Responsibilities: Handle customer queries and technical issues via calls, chat, or email. Provide first-level troubleshooting support for technical concerns. Maintain professionalism and deliver excellent customer experience. Escalate unresolved issues to the appropriate...
-
Customer Support Executive
1 day ago
Gurugram, India Autope Payment Solutions Full timeAutope Payment Solutions is seeking a highly motivated and customer-oriented individual to join our team as a Customer Support Executive. In this role, you will be responsible for providing exceptional assistance and support to our customers, ensuring their inquiries and concerns are addressed promptly and effectively. Compensation Offered: Up to 25k in-hand...
-
Customer support executive
1 day ago
Gurugram, India Cubnet Services Full timeCustomer Support Executive Role Description :- This is a full-time on-site role as a Customer Support Executive in Gurugram. As a Customer Support Executive, you will be responsible for providing excellent service to customers, addressing their inquiries and resolving issues. You will also maintain accurate records of interactions and collaborate with...