Customer Service Technical Support

3 weeks ago


Gurugram, India tonyy Full time

Role:
Technical Customer Support

Location:
Noida / Gurugram / Mohali

Work Mode:
Onsite

Key Responsibilities:

  • Handle customer queries and technical issues via calls, chat, or email.
  • Provide first-level troubleshooting support for technical concerns.
  • Maintain professionalism and deliver excellent customer experience.
  • Escalate unresolved issues to the appropriate department when required.

Requirements:

  • Graduation is
    mandatory
    .
  • Minimum 6 months of experience
    in a BPO environment.
  • Good communication skills (spoken & written).
  • Basic troubleshooting knowledge (technical).
  • Comfortable with
    6 days working
    and
    rotational offs
    .
  • Fixed
    day shift
    .
  • CTC:
    ₹24,000
    (Approx. ₹20,000 in hand).
  • Shuttle facility available for Delhi location.

Interested candidates can share their resumes



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