Claims Specialist

1 day ago


Greater Kolkata Area, India Peopledeck Full time

About the Role - To manage a well-defined team of experienced claims personnel for client servicing in commercial claim portfolio.


Responsibilities -

  • Manage and provide claim-handling direction to team members with respect to investigation, reserving, expense/ vendor management, and loss payment in accordance with Claims Best Practices.
  • Cross vertical experiences across different lines of business (Fire/Marine/Engineering etc.)
  • Have a thorough understanding of the different financial and technical aspects of the claim
  • Conduct periodic review meetings with the team to track critical TATs and discuss monthly targets of claim settlement
  • Ensure that all surveyor queries are responded to and intimated to the client
  • Liaise with different stakeholders Client, insurance companies, surveyor, as and when required, to ensure an effective closure of claims within defined TATs
  • Monitor and report important performance metrics like IRDA data, balance scorecard for claims management, claims settled within an agreed timeframe.
  • Good relationship with stakeholders, insurance companies


Candidate requirements - Graduate/post-graduate with minimum 12 years of experience in related field.


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