Advance Resolution Expert

6 months ago


Kolkata, India Adyan Consultants PVT LTD. Full time

As an Advance Resolution Expert, you will **play a critical role in ensuring customer satisfaction by providing advanced technical assistance and resolving complex issues**.

A Resolution Specialist is responsible for **investigating claims and analyzing supporting documents to resolve complaints**. Resolution Specialists may work for clients' disputes or employee relations, requiring them to have extensive knowledge of labor laws and regulatory policies.

**Facilitation, Analysis, Outlook, Detail Oriented, Problem Solving Skills, MS Office and Outbound Calling**.

**Salary**: Up to ₹240,000.00 per year

Schedule:

- Monday to Friday
- Rotational shift



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