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Technical Specialist

2 months ago

Hyderabad, India 5100 Kyndryl Solutions Private Limited Full time
Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The RoleAs a System Administrator at Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum of platforms and services. You’ll be at the forefront of new technology and modernization, working with some of our biggest clients which means some of the biggest in the world.You are expected to:Maintain the Netcool servers and user management and associated Incident, Change and Problem handlingHave knowledge of account and new node registrations on BlueCare and Netcool web GuiWork on Autocall registration on customer demand and ACT/ADT application tasksHave working knowledge of API user's password reset and certificate renewal, SL5 user and password change activity, GNM API user and token update activity, maintenance.Maintain and have sound understanding with working knowledge of SNOW integration, CACF integration, Play book developmentHave SME/architect level expertise to handle the Event and Monitoring work using ITM, Netcool, Science Logic and Zabbix

Who You AreYou’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.Required Technical and Professional Expertise:5-7 Year experience in event and monitoring of heterogenous infrastructureSubject Matter expert on Netcool servers, ITM, ScienceLogic and Zabbix configuration, monitoring and troubleshootingAutocall and event suppressions experienceTroubleshooting of the events/incidents raisedTroubleshooting of Netcool. ITM, Science logic, ZabbixCACF and ServiceNow integration and automationIntegration of Netcool and other monitoring toolsPreferred Technical and Professional Experience:Microsoft Windows Server 2016/2019 implementation and managementLinux/AIX server implementation and troubleshootingKnowledge of virtualization and VMware ESXi experiencePublic/private cloud management. Especially migration from on-prem to cloud solutionAutomation experience, especially IaaS (infrastructure as a code)Excel and macro execution L3 knowledgeVulnerability management

Being YouDiversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can ExpectWith state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.