Nodal Escalation Officer

**Complaints_Nodal Escalations For a Leading Bank**: - From 4 to 8 year(s) of experience - ₹ Not Disclosed by Recruiter - Mumbaior **Roles and Responsibilities** - 1. Download complaints from CMS portal on daily basis. - 2. Upload quality and complete responses on CMS portal. - 3. Action all Advisories by representing them to BO or arrange for...

**Job Purpose: -** - Responsible for handling customer complaints escalated to the MD/Senior Management/Principal Nodal Officer / Grievance Redressal Officer. - Review of customer complaints and provide suitable resolution/response within stipulated guidelines. - Liaise with various functional units in the Bank and ensure complete resolution within...

What We'll Bring: At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius. Come be a part of our team...

What We'll Bring: At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius. Come be a part of our team...

Grade: M2/M3/M4/M5 Job Role - Leading the Retail Liabilities Skill for the Nodal Desk within Consumer Bank through a dedicated team of Senior Officers - As a Supervisor, leading the last frontier of the service recovery for consumer service issues received as escalations from the Nodal Office, MD & Kotak Leadership Team’s Office - Driving the culture of...

**Role**:Any Other **Timings**:Shifting Schedule **Industry**:BPO / ITES **Functional Area**:Any Other Key Skills: Communication escalation - Escalation - Male (Walk-in interviews) - Min 1 year Escalation experience (overall should be 2 years) - Excellent comms - Salary upto - 30K (Non PF) - Rotational shift - Including night for Male (Female rotational...

CANARA HSBC LIFE INSURANCE CO.LTD Designation-RO/SRO CTC- UPTO 4 LAKHSJob Description:Candidate preferably from NPS Vertical or any Vertical from Insurance Industry.Candidate should have good communication skills as well presentation skills.Selected Candidate need to meet with Nodal Officers at Assigned Nodal Offices ( Central / State / Corporate ) on daily...

Greetings from SBM Bank India! Hiring for Officer/ Assistant Manager Grade for Customer Service role: Handling Customer Complaints being reported to Grievance cellAs decided in KRA Co-ordination with the Partners, internal departments, Vendors for resolving the queries raised. Updation of the records in SuiteCRM Doing RCA for the cases escalated to the...

Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to...

Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to...

TransUnion's Job Applicant Privacy Notice **What We'll Bring**: At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering...

Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment,...

Job Title : Associate Operations Manager  Function / Department : Credit Card   Job Purpose: Expertise in managing bank's Credit Card ACP Support process. Computer knowledge, MS office, should perform basic data analysis. Skills for documenting customer account activities. Quality aspect in all deliveries & time management. Roles &...

Job Title : Associate Operations Manager  Function / Department : Credit Card    Job Purpose: Expertise in managing bank's Credit Card ACP Support process. Computer knowledge, MS office, should perform basic data analysis. Skills for documenting customer account activities. Quality aspect in all deliveries & time management. Roles &...

Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you're interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join...

Who is Forcepoint? Forcepoint simplifies security for global businesses and governments. Forcepoint’s all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+...

Who is Forcepoint? Forcepoint simplifies security for global businesses and governments. Forcepoint’s all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+...

Job Title: Associate Operations Manager - ACP Support Function / Department: Operations - Retail, Wholesale & Treasury Job Purpose: Expertise in managing bank's Credit Card ACP Support process. Computer knowledge, MS office, should perform basic data analysis. Skills for documenting customer account activities. Quality aspect in all deliveries...

Job Title: Associate Operations Manager - ACP Support Function / Department: Operations - Retail, Wholesale & Treasury Job Purpose: Expertise in managing bank's Credit Card ACP Support process. Computer knowledge, MS office, should perform basic data analysis. Skills for documenting customer account activities. Quality aspect in all deliveries &...

**Job Purpose** - Pre-issuance checks for payment business portfolios (Cards and merchant acquiring) - Pre-issuance checks for STP & Digital Logins for both Payment Business & Retail Assets. - Analysis on the portfolio for proactive fraud identification. - Service delivery of customer complaints related to payments business - Escalation management/Internal...