
Technical Trainer
1 day ago
Technical Trainer
The responsibilities would include:
- On the Job training: Delivering Brand, Product and Technical Aftersales trainings.
- Skill Assessment & Training Need Identification.
- Skill development through On the Job Training and Coaching.
- Training Delivery of curriculum modules.
- Basic to expert level training delivery to dealers manpower.
- Process deployment & Implementation.
- Certification coverage as per various levels defined.
- Training Nominations follow up.
- Debottlenecking of issues through collaboration with Regional Field Team and HO.
- Manpower Engagement.
- Timely escalation of issues observed to HO Training Team to prevent negative impact of brand and customer experience.
Requirement:
- Educational Qualification - Min Diploma/Engineering Degree (Mech/Ele/Auto)
- At least 4 years of experience delivering trainings for OEM (directly or through projects of training companies) Ability to conduct Training & its related tasks independently.
- Reporting to the Agency Project Manager Lead & Academy SPOC
- Traits & Qualities - Should have excellent verbal & written communication, Advanced MS Office application skills.
- Should have Interpersonal & Task Management skills along with clear understanding of adherence to Business SOPs
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