Technical Trainer

1 day ago

Gurugram, India MSX International Full time

Technical Trainer

The responsibilities would include:

  • On the Job training: Delivering Brand, Product and Technical Aftersales trainings.
  • Skill Assessment & Training Need Identification.
  • Skill development through On the Job Training and Coaching.
  • Training Delivery of curriculum modules.
  • Basic to expert level training delivery to dealers manpower.
  • Process deployment & Implementation.
  • Certification coverage as per various levels defined.
  • Training Nominations follow up.
  • Debottlenecking of issues through collaboration with Regional Field Team and HO.
  • Manpower Engagement.
  • Timely escalation of issues observed to HO Training Team to prevent negative impact of brand and customer experience.

Requirement:

  • Educational Qualification - Min Diploma/Engineering Degree (Mech/Ele/Auto)
  • At least 4 years of experience delivering trainings for OEM (directly or through projects of training companies) Ability to conduct Training & its related tasks independently.
  • Reporting to the Agency Project Manager Lead & Academy SPOC
  • Traits & Qualities - Should have excellent verbal & written communication, Advanced MS Office application skills.
  • Should have Interpersonal & Task Management skills along with clear understanding of adherence to Business SOPs

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