RBB Branch Manager

4 weeks ago


india Riverforest Connections Private Limited Full time

Responsibilities

  • Lead a result-oriented team and is responsible for managing the Branch Profitability, ensuring high quality service and Customer Relationship Management, Operation and risk.
  • Own all branch-banking objectives and overall branch supervision, ensure achievement of overall Branch Targets by generating business and cross sales.
  • Key Customer Relationship Management & supervision of all High-Net-Worth customer programs.
  • Ensure all components of the branch sales model function as per design.
  • Complaints Handling.
  • Review Branch Operations reports.
  • Managing teller operations and vault. 
  • Branch Merchandising & co-ordination with Marketing at product level.
  • Review vault register and Key Registers.
  • Adherence of sales process & Operational Checklist.

Job Responsibilities

Achievement of Business Targets

  • Achievement of Income and contribution targets
  • Achievement of Incremental Current Account & Saving Account targets
  • Cost to Income Ratio benchmark
  • Cross Sell Products like Demat, Credit Cards, Mutual Funds, Insurance, Investment Advisory, and Assets etc.
  • Ensuring Portfolio Growth
  • Ensuring Cross Sell Ratio.

Program / Channel Management

  • Managed program (Wherever Applicable)
  • Ensuring Revenue generating roles Channel overall target achievement (Wherever Applicable)
  • Ensuring HNW Portfolio Management and customer service (Wherever Applicable)
  • Ensuring achievement of cross sell Ratio

Complains and Customer Management

  • Ensure all components of the branch sales model function as per design and regulatory compliance.
  • Complaints Handling.
  • Process adherence (Sales/Audit/RISK/Operation)
  • BRM - SQ rating
  • Targeted growth of existing portfolio
  • Attrition Control as confirmed for portfolio growth
  • Percentage of depleted accounts
  • TAT delays
  • Effective resolution of complaints from Next Step & Talisma. Review and resolution of offsite ATM complaints 
  • Organising customer meets to solicit feedback on service and products
  • Mystery Shopping Ratings
  • Ensuring Contact Ratio
  • Ensuring Cross Sell Ratio
  • Review of all CRM and ensuring adherence and TAT.

People Management

  • Staff Turnover 
  • Staff Motivation and morale
  • Training - staff is exposed to skill based, product knowledge based.
  • Productivity of Coex/LSE on CASA/Demat/Credit Cards (A)
  • Operational knowledge based training
  • Staff productivity management

Review and Control

  • Review vault /Vault& Key register, Monitor Physical verification of cash (Periodic).
  • Audit Rating · No frauds / Operational Errors.
  • Review Suspense & Dummy accounts.
  • Ensure compliance with Banking rules, Regulations & Procedures.
  • Periodic review of progress vs. objectives.
  • Ensure clarity of Business objectives among staff.
  • Adherence of sales process.

  • Branch Manager

    3 weeks ago


    india Response Informatics Full time

    JOB DESCRIPTION Job Purpose (In a brief, specific one or two-sentence statement, answer the questions: "Why does this position exist?" and "What is it expected to accomplish?") The position ensures: Drive overall business of the branch by ensuring exceptional customer service, proactive sales environment, seamless back-office operations and overall...

  • Branch Manager

    4 weeks ago


    india IndusInd Bank Full time

    Job Location: Bangalore Role Details : - Responsible for managing all Branch activities with strong leadership skills and service orientation. Strong man management skills. Well versed with Branch operations/processes. Overall Job Description : - Responsible for Branch P & L - revenue & cost. - Managing a Profit Centre - with profitability being the key...


  • india DBS Bank Full time

    Branch Operation Manager-(WD56683) Job Purpose This position exists to managing and control the branch operations and for ensuring smooth functioning of the branch set up and contribute to achieving the P&L objective. This role would create the second in command for the Branch Manager. The position is expected to accomplish a clean audit rating by...

  • Branch Manager

    2 weeks ago


    india Kotak Mahindra Bank Full time

    KRAs:  Enhancement of deposit pool from customers.  Establishing standards and delivery of service.  Sale of non-deposit products. Cross selling targets progressively.  Sale of Mutual Fund and Insurance products.  Fee income.  Branch administration.  Regulatory compliance.  Manage productivity, morale of branch personnel ...

  • Branch Manager

    6 days ago


    india Future Generali India Life Insurance Full time

    Opening for Branch Manager!!! (female candidates only) Locations: Mumbai, Jaipur, Surat, Pune & Indore Position: Branch Manager Direct Reports: FLS Units (8-10) Function / Department: New Channel Purpose of Role: Achieving the NB Targets by increase the overall productivity of the branch/unit by implementing relevant employee training, budgeting...

  • Branch Manager

    3 weeks ago


    india Electrolux Group Full time

    Your Role You will be responsible for continuing to grow our sales & market presence. You will lead a team of ASMs/TMs & ensure all key performance indicators are well monitored & delivered. A Typical Day Plan and ensure achievement of sales objective (Value/Volume – product, territory wise, new launches/etc.) Manage end to end business at the Key...

  • Branch Manager

    26 minutes ago


    india AHZ India Full time

    The candidate in this position will be responsible for overseeing the efficient and profitable operation of all branch activities. In addition to reporting all financial and operations information to company management, this candidate is responsible for hiring, training, and dismissing any employees at the branch.    Responsibilities Looking for a...


  • india Mintskill HR Solutions LLP Full time

    Job Description Enhancement of Deposit pool from customers.Establishing standards and delivery of service.Sale of non-deposit products.Cross selling targets progressively.Sale of MF and insurance products.Fee income.Branch administration.Regulatory compliance.Manage productivity,morale of branch personnel. Requirements MBA / CA/ CAIIBShould have sales...

  • Branch Manager

    3 weeks ago


    india CultivaHR Full time

    Job Description Our client, a thriving pediatric home health company, is looking for a Branch Manager to join their team! This role is perfect for someone passionate about patient advocacy, looking to maintain a healthy work/life balance, and eager to contribute to our mission of providing exceptional home health care. Our client offers a work environment...


  • india IDFC FIRST Bank Full time

    Role/Job Title:  Branch Relationship Manager-Rural Function/Department: Rural Banking Job Purpose: The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer is responsible for understanding the client needs and working with customers to help them make the right...

  • Branch Manager

    2 days ago


    india Corphive Full time

    1. Sales Planning :  Prepare and track product wise - liabilities, fee – AOP for the full financial year.  Commerce and catchment mapping  Prepare and review monthly activity calendar of outbound activities of BSM / JO  Roll out MOP for outbound and inbound sales on 1 st of every month followed by weekly and monthly reviews.  Review all...

  • Branch Manager

    3 weeks ago


    india Red Ember Recruitment (PTY) Ltd Full time

    Job Description Red Ember Recruitment is seeking to hire a Branch Manager based at the client in the Pavilion area.Ability to manage staff and managementControl and manage the stock of the businessOverall understanding of all aspects of the business.Control and manage Food Costs of all areasAnalyse and interpret daily unit results.Determine and implement...


  • india Mahindra Holidays & Resorts Pvt ltd Full time

    Company Overview- Mahindra Holidays & Resorts India Ltd. (MHRIL) is a part of the Leisure and Hospitality sector of the Mahindra Group and brings to the industry values such as Reliability, Trust and Customer Satisfaction. Since 1996, the company’s flagship brand ‘Club Mahindra Holidays’, today has a fast-growing customer base of over 280,000 members...


  • india ESAF Full time

    Description Job Description: To manage cash transactions in the Branch accurately with due diligence and ensure adherence to established procedures and guidelines as well as service standards within the branch. Responsible for Branch operations, increasing the Bank's customers, business development and MIS reporting and compliance and...


  • India Tata AIA Life Full time

    **Job Description **A.** **Position Overview** **Position Title** Executive/Senior Executive **Department** Zone Operations **Level/ Band** Executive/Sr. Executives B. **Role Summary** **(Please specify the few lines one the overall role expectation and delivery)** Daily MIS supporting to the Branch for driving: - Issuance - S2S - Opportunity...


  • India Tata AIA Life Full time

    **Position Title Executive/Senior Executive **Department Zone Operations **Level/ Band Executive/Sr. Executives B. **Role Summary **(Please specify the few lines one the overall role expectation and delivery) Daily MIS supporting to the Branch for driving: o Issuance o S2S o Opportunity analysis o Coordination with AOH-TOH on a regular basis for...

  • Branch Banking

    6 days ago


    india Axis Bank Full time

    #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply" About Branch Banking: With branches spread across 26 states and 6 union territories, the branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank’s strategy. Branches play a major role in...

  • Key Account Manager

    4 weeks ago


    india Tata AIA Life Insurance Full time

    JOB DESCRIPTION: KEY ACCOUNT MANAGER | PSU BANCASSSURANCE PARTNERSHIP A. Position Overview Position Title Key Account Manager Department Central Bank of India Level/ Band Executive Role Summary : -Visit partner branches and interact with Bank branch managers -Ensure sales targets assigned are met on every...

  • Branch Manager

    2 weeks ago


    india The CLR Group Full time

    Job Description Area: Crystal Palace, LondonCompany: CorporateHours: Mon – Fri 8.30am - 6pm (Sat 9am - 5pm)You will be required to work Saturdays on a rota basis, when working a Saturday, you are given any weekday off (Your choice) as a day in Lieu.Tasksholding daily Meetings with your staff/colleagues to talk through your day and set goalsResponding to...

  • Branch Support

    4 weeks ago


    India Rentokil Full time

    About the Role: - The Base Manager/Branch Manager is responsible to generate new business opportunities and to ensure implementation of operations strategy & plan in order to set up a best in class, cost effective service delivery and achieve assigned P&L targets. Also has to maintain High level of engagement in cost management, people management and...