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Director of Revenue
1 week ago
About the roleAs a Director of Revenue & Yield, you will be responsible for the overall management of the Reservations Department and Revenue Management activities of the Hotel to achieve budgeted goals; understanding and applying the principles of occupancy and rate to achieve maximum yield.This role is a Department Head level, reporting to the Director of Sales & MarketingAs the hotel is unable to obtain work permit, you must have authorization to work in India.What you will do:Control rooms and rate availability in accordance with established guidelines to maximize occupancy and revenue. Coordinate group inventory and allocations with the Director of Sales and/or Director of Marketing, develop and implement policies and procedures pertaining to the revenue management of reservations function.
Operate and manage a Property Management System and monitor Delphi Marketing Management System. Produce / Analyze the following reports and recommend/implement appropriate action to maximize revenue: Daily/Weekly Occupancy and revenue Forecasts, Monthly Market Segment Forecast, Booking Pace by Segment, Red Date Analysis, Rooms Inventory Report with Group Displacement, Arrival/Departure Patterns, Phaser Report, RateView Reports, Rate Resistance/Turnaway Report, Suite Inventory Forecast, Month End Suite Analysis, Booking Source Analysis, Pivot Table Reports, Data Mining.
Produce and publish a monthly analysis/report summarizing the month end reservations activity. Establish and/or manage the following: Published, Package and Negotiated Rate Strategy Tiers, Segment Ceilings based on historical and current demand, incentive plans/program for Reservations agents and managers, Rate/Yield Strategy Worksheet, Rate/Yield Strategy within PMS, Front Desk Upsell program, Front Desk Perfect Fill Program.
Participate/Conduct/Attend scheduled departmental and Administrative meetings as requested; Yield, Forecast, Department, Pre-Con’s, Board of Operations, Sales and Marketing and Annual Revenue Management Conferences.
Assist with all guest inquiries within the sales and marketing department, including assisting with high telephone volume and walk-in site inspections.
What you bring:One to Three years’ experience in similar capacity with Four Seasons or another related organization
Comprehensive computer and analytical skills
Superior guest service and salesmanship skills
Revenue/Yield Management skills and experience
Proven success as a previous Reservations Manager required, ability to manage multi tasks and improve efficiency and productivity.
What we offer:Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities including an international career.
Complimentary Dream Holidays at other Four Seasons Hotels and Resorts
Comprehensive Insurance coverage for Hospitalization and Personal Accident
Learn more about what it is like to work at Four Seasons – Visit us:or check us out on and follow on Twitter.
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