
Support Executive
5 hours ago
Position Title: Support ExecutiveLocation: Kanpur/RemoteEmployment Type: Full-timeRole OverviewWe are seeking a Support Executive who will manage customer and learner queries while also implementing and maintaining a support tool (CRM/ticketing system). This role combines hands-on support delivery with process optimization to ensure a seamless service experience.Key ResponsibilitiesCustomer & Learner Support• Act as the first point of contact for queries via phone, email, or chat.• Provide accurate information, troubleshoot issues, and escalate where necessary.Support Tool Implementation & Management• Lead the rollout and configuration of the support/ticketing tool.• Maintain the system with updated workflows, FAQs, and automation rules.Ticket & Query Resolution• Track, resolve, and close tickets within defined SLAs.• Maintain logs of frequent issues and solutions and convert them into FAQs.Process Improvement & Reporting• Generate reports on query volumes, response times, and resolution rates.• Suggest process improvements to enhance customer experience.Desired Skills & QualificationsSkillsPatience to deal with customer queries.Empathy towards Customer requirements and issues.Strong problem-solving and communication skills.Ability to handle multiple queries and streamline support workflows.QualificationsBachelor’s degree in any discipline.1–3 years of experience in customer/student support or operations.Hands-on experience with support/ticketing tools (Freshdesk, Zoho Desk, Zendesk, or similar) desirable.
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Support Executive
8 hours ago
Kanpur, India EICTA Kanpur Full timePosition Title: Support Executive Location: Kanpur/Remote Employment Type: Full-time Role Overview We are seeking a Support Executive who will manage customer and learner queries while also implementing and maintaining a support tool (CRM/ticketing system). This role combines hands-on support delivery with process optimization to ensure a seamless service...
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Support Executive
7 days ago
Kanpur, Uttar Pradesh, India EICTA Kanpur Full time ₹ 9,00,000 - ₹ 12,00,000 per yearPosition Title:Support ExecutiveLocation:Kanpur/RemoteEmployment Type:Full-timeRole OverviewWe are seeking a Support Executive who will manage customer and learner queries while also implementing and maintaining a support tool (CRM/ticketing system). This role combines hands-on support delivery with process optimization to ensure a seamless service...
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▷ [Apply Now] Team Lead - Digital Banking
4 weeks ago
Kanpur, India Indbank Global Support Services Full timeJob Description Key Responsibilities: Digital Strategy Execution - Implement and localize digital adoption strategies to meet area-specific objectives in alignment with national goals. - Identify key focus areas to enhance digital penetration across customer segments. Team Leadership - Lead and manage a team of Digital Banking Champions, Team Leaders,...
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Technical Support Executive
3 days ago
Kanpur, Uttar Pradesh, India Trikuta Global Technologies pvt ltd. Full time ₹ 1,20,000 - ₹ 3,60,000 per yearJob Summary:We are seeking a skilled and reliable Desktop Support Engineer to provide technical assistance, resolve IT issues, and ensure smooth day-to-day operations. The ideal candidate should have hands-on experience in system support, troubleshooting, and hardware/software maintenance.Key Responsibilities:Install, configure, and maintain desktops,...
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Support Executive
4 hours ago
Kanpur, Uttar Pradesh, India, Uttar Pradesh EICTA Kanpur Full timePosition Title: Support ExecutiveLocation: Kanpur/RemoteEmployment Type: Full-timeRole OverviewWe are seeking a Support Executive who will manage customer and learner queries while also implementing and maintaining a support tool (CRM/ticketing system). This role combines hands-on support delivery with process optimization to ensure a seamless service...
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Technical Support Analyst
4 weeks ago
Kanpur, India Technip Energies Full timeBe part of the solution at Technip Energies and embark on a one-of-a-kind journey You will be helping to develop cutting-edge solutions to solve real-world energy problems About us Technip Energies is a global technology and engineering powerhouse With leadership positions in LNG hydrogen ethylene sustainable chemistry and CO2 management we are...
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Tender Executive
4 days ago
Kanpur, India Crowd Sourcing And Support Associates Full timeTo coordinate, prepare and compile bid submission documents in relation to tendering/bidding activities, tender questionnaires and pre-qualifications; - To organize and harness the efforts of all involved departments relating to tendering/bidding activities and contract review; - To coordinate customer’s bid requirements within the various departments such...
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IT Support Executive
7 days ago
Fazal Ganj, Kanpur, Uttar Pradesh, India Fincana Solutions Pvt. Ltd. Full timeRole - Technical Support Engineer - L2 (IT Support Executive/IT Executive) Area - Network & Windows System Job location - Fazalganj, Kanpur Job - type - Permanent, Full time, Work form office Shift - Rotational Shifts with RoasterEducation - Technology Graduate - Any SpecializationRequirements - A) Experience. 2-4 years’ experience in Call Centre...
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Graduate Trainee – Compliance Support
3 weeks ago
Kanpur, India Technip Energies Full timeJob DescriptionBe part of the solution at Technip Energies and embark on a one-of-a-kind journey. You will be helping to develop cutting-edge solutions to solve real-world energy problems. We are currently seeking aGraduate Trainee – Compliance Support , to join our Digiteam based in Noida. About us:Technip Energies is a global technology and engineering...
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Support Executive at Lohari
1 week ago
Kanpur, Uttar Pradesh, India SectorQube Technolabs Private Limited Full time**Role Overview** The Support Executive will work on a **shift basis** to ensure smooth handling of **IKIN smart locks** for vehicles, from installation upon arrival to removal after return. The role also includes data entry, reporting, and basic troubleshooting. **Key Responsibilities** - Install IKIN smart lock on vehicles when they arrive. - Remove...