Client Relationship Manager

2 weeks ago


Gurugram, India Minizmo Full time

Job Title: Client Relationship Manager Location: Gurgaon Brand: Minizmo  Role Overview: Manage customer relationships, run engagement campaigns, and enhance retention and loyalty across Minizmo’s digital channels. Key Responsibilities: * Manage CRM systems & customer data * Plan & execute email, SMS, WhatsApp & loyalty campaigns * Track customer behaviour & improve retention * Coordinate with marketing & sales for seamless customer experience * Monitor campaign performance & generate reports Requirements: * 2–5 years’ CRM or customer engagement experience * Knowledge of CRM platforms (HubSpot, Zoho, etc.) * Analytical mindset with strong communication skills



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