Client Relationship Manager

2 weeks ago

Gurugram Haryana India, IN Minizmo Full time

Job Title: Client Relationship Manager

Location: Gurgaon

Brand: Minizmo


Role Overview:

Manage customer relationships, run engagement campaigns, and enhance retention and loyalty across Minizmo’s digital channels.


Key Responsibilities:

* Manage CRM systems & customer data

* Plan & execute email, SMS, WhatsApp & loyalty campaigns

* Track customer behaviour & improve retention

* Coordinate with marketing & sales for seamless customer experience

* Monitor campaign performance & generate reports


Requirements:

* 2–5 years’ CRM or customer engagement experience

* Knowledge of CRM platforms (HubSpot, Zoho, etc.)

* Analytical mindset with strong communication skills

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