Associate Director

3 weeks ago

Delhi, India Live Connections Full time
Hi All
Greetings from Live Connections
We have an urgent requirement on Associate Director - Salesforce Platform Operations role with one of our Product based company in Pune/ Mumbai Location. Please find the below job description and kindly share me your updated CV to
Position Title: Associate Director - Salesforce Platform Operations role
Experience Level: 12-15 years
Duration: Full Time
Location: Pune, MH
Notice Period: Open
Budget is up to - 33 L PA
Skills: Salesforce Marketing Cloud (SFMC)
Key Responsibilities and Duties
Collaborate with stakeholders to review processes and identify where Fusion Automation may be used to streamline our workflow for Adobe Workfront.
Provide guidance and best practices on setting up automation for project templates, user roles, access permissions, and other system configurations.
Perform consultant role for Adobe Fusion-related inquiries, providing expert-level guidance and support to both internal teams and external clients.
Troubleshoot and resolve technical issues related to Adobe Workfront, working closely with various technical teams as necessary.
Stay updated on the latest features, updates, and enhancements in Adobe Fusion and proactively share this information with relevant stakeholders.
Serve as a Fusion subject matter expert to develop and deliver training programs, workshops, and documentation to educate users on the functionalities and best practices of Adobe Workfront.
Assist in developing user guides, SOPs, FAQs, and other support materials to facilitate user adoption and self-service support.
Conduct user feedback sessions and gather insights to identify areas for improvement and provide recommendations for optimizing Adobe Workfront usage.
Collaborate with cross-functional teams, including project managers, IT teams, and business stakeholders, to understand their requirements and align
Adobe Workfront capabilities accordingly.
Build deep relationships with internal and external stakeholders, acting as a trusted advisor on Adobe Fusion-related matters.
Communicate effectively with stakeholders, providing regular updates on project status, issues, and resolutions.
Identify opportunities for accelerators, innovations, process improvement, automation, and efficiency gains using automation thru Fusion for Adobe Workfront
Regards,
Sharmila

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