Operations lead

2 days ago

Hyderabad, India Frugal Testing Full time

Exp Range : 3 to 6 yearsWork mode : Work from OfficeLocation : HyderabadLooking for Immediate Joiners18 Months Bond is MandatoryRole & responsibilities- Strategic Planning & Goal Setting:Set clear objectives and measurable goals for cross-functional teams. Monitor execution, ensure timely delivery, and realign strategies as needed.- Operational Oversight:Manage day-to-day operations across multiple departments. Streamline workflows, remove inefficiencies, and ensure coordination among teams.- Team Collaboration & Leadership:Act as the primary point of contact for internal teams. Address concerns, foster collaboration, and keep all teams aligned toward shared goals.- Daily Standups & Coordination:Conduct daily team standups. Track progress, resolve blockers, and adjust task priorities to keep projects on track.- Client & Prospect Follow-ups:Ensure timely follow-up communication with clients and prospects to maintain project momentum and positive relationships.- Communication & Documentation:Handle professional email communications, document meeting minutes, maintain project reports, and follow up on action items.- Team Operations Management:Oversee leave approvals and resource availability for non-tech teams to ensure uninterrupted operations.- Knowledge Management:Mentor team members to create and maintain internal documentation, case studies, and success stories from client engagements.- Project Facilitation:Organize and lead project team meetings. Ensure decisions and responsibilities are well-documented and implemented.- Tool Utilization:Use Google Sheets, Asana, and Slack for task tracking, project planning, and team coordination. Leverage Chat GPT and other AI tools for operational support.- Performance Monitoring:Track KPIs and identify trends to drive process improvements. Anticipate risks and opportunities and report them to leadership.- SOP & Policy Development:Build, implement, and refine SOPs and company policies to enable scalable, long-term operational efficiency.Requirements- 3-6 Years of proven experience in Operations Management or a Similar role- Strong leadership, decision-making and team management abilities- Proficient in workflow optimization, performance monitoring and conflict resolution- Skilled in Google Suite (Docs, Sheets, Slides, Tasks)- Hands-on experience with project management tools like Asana and Slack- Excellent written and Verbal communication skills- High attention to detail and analytical thinking- Ability to thrive in a fast-paced, evolving work environment- Need to work on Saturday's and flexible as well- Need to work as Floor In-charge alsoPerks and benefits- Attractive Hikes- Health InsuranceContact details :Phone Number :

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