Cloud Pre-Sales Solution Architect
1 month ago
This is a prestigious position in the Cloud organization within Getronics. The business unit is responsible to maintain and provide excellent cloud services to customers. The cloud organization works on bid management, pre-sales, solution & service architecting to support the execution of complex solution sales.
Role Purpose:
The Cloud Pre-Sales Solution Architect is a senior person responsible to own end-to-end technical discussions with Customers. Responsible for ensuring the best architecture and solution is provided to the customer on behalf of Getronics. Responsible for building the latest technology presentations and solutions within the Cloud services.
Translate customer business requirements into high-level technical solutionsDesign and own a solution from a generalist point of view and drive the entire pre-sales and solution lifecycleSupport the teams of the Getronics (GTN) Sales Units - Direct Sales, Strategic Partner Sales and Customer OperationsCreate Requirements Gathering Questionnaires, Proposal Response presentations, detailed word response documents, Prepare SOW, collaborate with account and delivery to build compelling case studiesReports to the Manager of Cloud Offerings / Head of Cloud Solutions
Responsibilities/AccountabilitiesProactive support of the GTN Sales divisions in design, consulting and presentation of the solution based on the customer's technical, business, and commercial requirementUnderstand the customer business objectives and “translate” this into a high-level well rounded technical solutionOwns the solution during the design phase and the further life cycle as the single point of contactSupport the GTN Sales divisions in the deal negotiation phase until the final signatureAct as the interface to the Design Centre and involve the Technical Design Specialist for the detailed design and the operational approvalManage 3rd Party partners and all GTN relevant units (Infrastructure Service Unit) to design a complex and deliverable solutionDefines and delivers the pricing strategy for GTN, in terms of the technical, business and commercial conditions of the customerResponsible to document the final Solution design in a Statement of work which holds the customer signature and all GTN internal approvals.
Required Technical Skills and ExperienceMinimum 6+ or more years’ experience in a sales support position (Pre-Sales Support for Services, Consulting and Systems Integration work areas)Proven track record in successful customer solution design in Infrastructure and Cloud areasExcellent foundations in various ICT areas (e.g.,VmWare, Azure, AWS, Cloud computing in general, etc.)Good understanding of sales / pre-sales principles and account management techniquesExcellent in transforming of business/customer requirement into technical solutionsAbility to explain and present complex concepts, ideas and information effectivelyGood understanding of pricing strategies, financial analysis methods and negotiation.Excellent in analytic and strategic thinkingExperience to work in an international teamExposure to Solutioning Service Desk, Datacenter, Cloud areas. Experience in latest PaaS technologies – Containers -Docker, Kubernetes is good to haveShould have experience in costing models of different cloud servicesExperience solutioning for CI-CD ecosystem involving tools such as Jenkins, Maven, Bamboo is an added advantageUnderstanding of Application architecture and Enterprise Architecture is an added advantage.Understanding of DevOps principles is an added advantageMust have worked on at-least a handful of end-to-end datacentre and cloud deals that required creating complete solutions
GTN Band Expectations:Career Level:Technical generalist with a wide range of depth and breadth of knowledge in specifically cloud computing.Autonomy:
➢ Way of working ➢ Leadership ➢ Decision Making ➢ Managing ResourcesWorks with considerable latitude, pursuing self-initiated activities with minimal directionLikely to lead content experts, and combine internal and external solution influencer as a senior contributorSecures resources in order to achieve individual and team objectives as the solution owner.Plays a senior role in managing technical, business and commercial aspectsInfluence:
➢ Communications ➢ Relationships ➢ NegotiatingLead the upward and downward communication within team or line structureManage relationships with GTN internal and with 3rd party solution partnersNegotiates on behalf of the sales teamComplexity:
➢ Developing Solutions ➢ ImpactOwn and develop solutions in terms of technical, business, and commercial aspectsTakes initiative to keep skills up to date, be it individually or his/her team Business Knowledge and Skills:Has depth and breadth as a generalist in technical and commercial expertise, in addition to specific experience in Datacentre and cloud areasTakes initiative to keep his skill sets up to date and proactively develop his strengthsQualifications:Bachelor's degree or global equivalent in a related fieldExcellent technical and presentation skillsVery good communication and negotiation skillsExcellent Inter-personnel skillsPersonal drive, highly self-motivated and self-organizedExcellent Team Player and ability to work in an international teamFlexibility and creativityFluent in English (written and spoken)
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