Network Support Engineer

3 days ago

Bengaluru, India Hamilton Barnes Full time

Job Title: Network Support Engineer Location: Bangalore (Hybrid)About the Opportunity:Join a rapidly expanding technology company building its Network Support Division in Bangalore. You’ll support enterprise customers running complex, high-performance network environments while working with proprietary hardware and software. This role offers exposure across Routing, Switching, Wireless, DNS Security, VPN, and SD-WAN , providing the chance to work at the forefront of modern network infrastructure.If you’re passionate about troubleshooting, enjoy problem-solving, and want to sharpen your skills in next-generation network infrastructure, this is the perfect environment to progress your career.Key Responsibilities:Deliver high-quality network support to enterprise customers, ensuring issues are resolved efficiently and effectivelyTroubleshoot and diagnose complex routing, switching, wireless, and security problems across LAN and WAN environmentsWork closely with engineering teams to escalate and document product issues, ensuring continuous improvementCreate and maintain technical documentation and knowledge base contentCollaborate with peers to refine internal processes and drive technical excellence across the teamDesirable Certifications:Cisco (CCNA, CCNP, CCIE) or Juniper (JNCIA, JNCIS, JNCIP) in Routing & Switching or Wireless certificationsRequired Skills & Experience:Excellent English communication skills. Clear, respectful, and proactive communication is not optional - it is fundamental to our client and their customer relationships.Strong knowledge of Routing, Switching, and Wireless (LAN/WAN)Ability to troubleshoot, configure, and manage issues across all layers 1–4.Proven troubleshooting experience in large-scale enterprise environmentsStrong analytical, documentation, and communication skillsTeam player who thrives in fast-paced, high-performance settingsBenefits:Work with cutting-edge, in-house developed networking technologyJoin a company that values deep technical expertise and career growthCompetitive salary and benefitsHybrid working model with collaborative office daysIf interested, please submit an updated resume.

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