Associate Director Quality Assurance

3 weeks ago

Gurgaon, India R1 RCM Full time
Job Description – Associate Director - Quality

R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For TM 2023 by Great Place To Work® Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare simpler’ and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities.

In this role you are required to:Lead a team of Quality Sr. Managers for multiple clients /location.In this role you are required to identify Process Improvement opportunities for all lines of businessesDrive Transaction Quality concepts and implement the best-in-class QA conceptsClient / Strategic Quality & related duties for the entire backend servicesContinuous Improvement, Business Excellence & connected activities like training and mentoring projectsSupport the Automation initiatives from a co-ordination & post implementation standpointManage portfolio of improvement / reengineering projects for the backend services including both Acute and PRCMLead opportunity identification across Backend through strategic reviews/process mapping/metrics analysis, benchmarking, VOCs, VSMs etc.Lead Capability building of the operations/support function teams in improvement methodologiesWork closely with Operations, training, Onshore counter parts in driving resultsMentor and lead improvement projectsGenerate business impact through Improvement initiatives.Ability to breakdown End to End process to identify automation/improvement opportunities and create automation/transformation roadmapWell versed with Industry Digital technologies & leading tools, automation, AI and Analytics plus have a proven track record of implementing Digital solutionsAnalytical and structured individual with extensive experience in leading and mentoring high-impact projects and delivering large scale Transformation project.The key responsibilities include driving Process Transformation roadmap, defining and implementing strategic initiatives to ensure our continued success in the deployment of the Business Excellence practicesDrive results within the team on delivery Quality output

Skills Required:Six Sigma Black Belt (preferred)understanding of Transaction Quality concepts like Sampling techniques, Scoring techniques, QMS, Cost Benefit Analysis, People Management, Gage R&R, Calibration, driving Quality resultson experience on using 7 QC tools, variance studies, lean concepts

Location: GurugramShift Timings: 6 pm to 3 am (WFO)

  • Quality Assurance Director

    4 weeks ago

    Gurgaon, Haryana, India FIS Full time

    About the RoleWe are seeking a highly skilled Quality Assurance Director to join our team at FIS. As a Quality Assurance Director, you will be responsible for leading our Quality Team and ensuring that our products and services meet the highest standards of quality.Key ResponsibilitiesLead process audit and compliance verificationDevelop and implement...

  • Associate Director Quality Assurance

    3 weeks ago

    gurgaon, India Aptita Full time

    As an Associate Director – Quality Assurance (QA) Specialist, your responsibilities will be:  Develop and execute comprehensive test plans, test cases, and test scripts for digital marketing campaigns across multiple channels (email, SMS, web, social, etc.).  Conduct end-to-end testing of customer journeys and workflows, including...

  • Associate director quality assurance

    3 weeks ago

    Gurgaon, India Aptita Full time

    As an Associate Director – Quality Assurance (QA) Specialist, your responsibilities will be:  Develop and execute comprehensive test plans, test cases, and test scripts for digital marketing campaigns across multiple channels (email, SMS, web, social, etc.).  Conduct end-to-end testing of customer journeys and workflows, including functional, ...

  • Senior Quality Assurance Director

    5 days ago

    Gurgaon, Haryana, India Trademo Full time

    Trademo is a leading Supply Chain Intelligence SaaS Company that's revolutionizing the way businesses navigate global trade. We're looking for an exceptional Senior Quality Assurance Director to join our team.About the Role:We're seeking a seasoned professional with a strong background in quality assurance and leadership. As a Senior Quality Assurance...

  • Associate Director Quality Assurance

    4 weeks ago

    gurgaon, India Aptita Full time

    As an Associate Director – Quality Assurance (QA) Specialist, your responsibilities will be: Develop and execute comprehensive test plans, test cases, and test scripts for digitalmarketing campaigns across multiple channels (email, SMS, web, social, etc.). Conduct end-to-end testing of customer journeys and workflows, including...

  • Associate director quality assurance

    3 weeks ago

    Gurgaon, India Aptita Full time

    As an Associate Director – Quality Assurance (QA) Specialist, your responsibilities will be: Develop and execute comprehensive test plans, test cases, and test scripts for digitalmarketing campaigns across multiple channels (email, SMS, web, social, etc.). Conduct end-to-end testing of customer journeys and workflows, including...

  • Director of Quality Assurance

    4 weeks ago

    Gurgaon, Haryana, India Alight Full time

    Quality Assurance DirectorAt Alight, we're dedicated to providing top-notch services to our clients. As our Quality Assurance Director, you'll be responsible for ensuring the highest standards of quality in our claims operations.Key Responsibilities:Develop and implement quality assurance processes to enhance claims handling efficiency and accuracy.Monitor...

  • Associate Director Quality Assurance

    4 weeks ago

    Gurgaon, India Aptita Full time

    As an Associate Director – Quality Assurance (QA) Specialist, your responsibilities will be: Develop and execute comprehensive test plans, test cases, and test scripts for digitalmarketing campaigns across multiple channels (email, SMS, web, social, etc.). Conduct end-to-end testing of customer journeys and workflows, including...

  • Quality Assurance Director

    2 days ago

    Gurgaon, Haryana, India Li & Fung Full time

    We are seeking a highly skilled Quality Assurance Director to join our team at Li & Fung in Gurugram. This is an exciting opportunity to lead quality assurance functions for assigned home and hardgoods categories.Job Description:Position: Divisional Manager – Quality Assurance (Hardgoods - priority & Homes)Experience: Up to 20 years of relevant...

  • Associate Director Quality Assurance

    3 weeks ago

    gurgaon, India R1 RCM Full time

    Job Description – Associate Director - Quality R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For TM 2023 by Great Place To Work® Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare simpler’ and enable efficiency...

  • Associate Director Quality Assurance

    3 weeks ago

    gurgaon, India R1 RCM Full time

    Job Description – Associate Director - Quality R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For TM 2023 by Great Place To Work® Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare simpler’ and enable efficiency...

  • Quality Director

    3 weeks ago

    Gurgaon, Haryana, India Alight Full time

    Director Quality Role OverviewAlight is seeking a Director Quality to lead the quality and training function for claims operations.Key ResponsibilitiesDirect and oversee the quality and training function for claims operationsWork with Operations Leader in establishing standardized policies and procedures for the administration of insurance claims related to...

  • Associate Director Quality Assurance

    3 weeks ago

    gurgaon, India R1 RCM Full time

    Job Description – Associate Director - QualityR1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For TM 2023 by Great Place To Work® Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare simpler’ and enable efficiency for...

  • Associate Director Quality Assurance

    3 weeks ago

    gurgaon, India R1 RCM Full time

    Job Description – Associate Director - QualityR1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For TM 2023 by Great Place To Work® Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare simpler’ and enable efficiency for...

  • Associate director quality assurance

    3 weeks ago

    Gurgaon, India R1 RCM Full time

    Job Description – Associate Director - QualityR1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For TM 2023 by Great Place To Work® Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare simpler’ and enable efficiency for...

  • Quality Assurance Associate

    4 weeks ago

    Gurgaon, Haryana, India FRI FIL India Business and Research Services Private Limited Full time

    About this roleFRI FIL India Business and Research Services Private Limited seeks a detail-oriented and analytical Quality Assurance Associate to join our team. In this role, you will be responsible for monitoring the work undertaken by Fidelity's Retail business, ensuring compliance with regulatory guidelines, and identifying potential risks. Key...

  • Associate Director Quality Assurance

    3 weeks ago

    Gurgaon, India R1 RCM Full time

    Job Description – Associate Director - Quality R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For TM 2023 by Great Place To Work® Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare simpler’ and enable...

  • Associate Director Quality Assurance

    3 weeks ago

    Gurgaon, India R1 RCM Full time

    Job Description – Associate Director - Quality R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For TM 2023 by Great Place To Work® Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare simpler’ and enable...

  • Quality Assurance Specialist

    7 days ago

    Gurgaon, Haryana, India IndiGo Full time

    Job Title: Quality Assurance Specialist - OperationsAt IndiGo, we are seeking a highly skilled Quality Assurance Specialist to join our team. This role is responsible for ensuring the highest standards of quality in our operations.Responsibilities:We are looking for someone who can compile, follow up and maintain CTR reports, crew queries on SOP, inflight...

  • Chief Quality Director

    4 weeks ago

    Gurgaon, Haryana, India Alight Full time

    About the Role:We are seeking a highly experienced Chief Quality Director to join our team at Alight. As a key member of our leadership team, you will be responsible for leading the quality and training function for claims operations. This is an exciting opportunity to drive quality excellence and make a significant impact on our...