![Vantage Circle](https://media.trabajo.org/img/noimg.jpg)
Customer Support Executive
1 month ago
ABOUT THE COMPANY
is a Simple & AI-Powered Employee Recognition & Wellness Platform that helps drive Employee Engagement. Vantage Circle has been in business for more than 10 years now and is proud to work with some of the largest and most well-known brands from across North America, Europe & Asia. We are among the top Employee Engagement products across the world with more than 1.75Mn users across 400 corporate clients. Check us out in G2 here.
Vantage Circle is proud to be a Great Places to Work-Certified company that is led by a strong value-driven culture, which thrives on a set of robust DE&I practices. Vantage Circle is a profitable company that has grown more than 2X in Revenues from last year.
ABOUT THE ROLE
We are looking for young dynamic individuals in the role of Customer Support Executive (Email & Chat), having E-Commerce knowledge, who will be part of our Support Team in Guwahati. The job will need a fair amount of technical knowledge about web e-commerce portals.
RESPONSIBILITIES
Attend inquiries and resolve product or service problems by clarifying the customer's complaint via phone, email, online chat, etc. Provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. Suggest or inform customers about the best deals, offers, or promotions whenever they are available. Identify and assess customers needs to achieve satisfaction by going the extra mile to engage customers. Coordinate with cross-functional teams to achieve the highest level of customer satisfaction. Display accurate and compelling offers/coupons with proper description and detailed information required for a user-friendly experience. Greet customers warmly and ascertain the problem or reason for contacting. Follow communication procedures, guidelines, and policies.REQUIREMENTS
Experience of 1 year in customer service role handling customer support/technical queries. Advanced computer skills with very good typing speed. Excellent oral and written communication and people interaction skills. Hands-on experience with ticketing software like Freshdesk/Freshchat. Good analytical skills with active listening and attention to detail. Ability to multi-task, prioritize and manage time effectively. Work independently and own the raised matter till closure. Work experience in SAAS companies is an added advantage The candidate must be willing to work flexible shifts.A career with Vantage Circle will get you
A "Great Place to Work-Certified" organization Employee Health Insurance Empowerment to innovate , take ownership , and drive positive change Rewards and Recognition incentives and Social Recognition Continuous Learning & Development opportunities Appreciation Based Culture-
Customer Support Executive
2 weeks ago
Guwahati, India MAA Tripureswari Agency Full timeWe are looking for a qualified Female Customer Support Executive. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers. Customer Support...
-
Customer Support Executive
2 months ago
Guwahati, India Career Wings Full timeWe are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...
-
Customer Support Executive
7 hours ago
Guwahati, India Career Wings Full timeWe are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...
-
Customer Support Executive
2 weeks ago
Guwahati, Assam, India Wrixty Services Full timeRole Customer Support ExecutiveExperience - upto 4 years of experience from same background ( Telecom Sector Preferred)Qualification - Any Graduate/ Post GraduateGender Male/FemaleSalary- upto 18KMust have knowledge and Experience in 1. Sound in ExcelMaintaining data in ExcelListening SkillsLocation - Ulubari GuwahatiSalary: Up to ₹18,000.00 per...
-
Customer Support Executive
2 weeks ago
Guwahati, Assam, India Vantage Circle Full timeABOUT THE COMPANYis a Simple & AI-PoweredEmployee Recognition & Wellness Platformthat helps drive Employee Engagement. Vantage Circle has been in business for more than 10 years now and is proud to work with some of the largest and most well-known brands from across North America, Europe & Asia. We are among the top Employee Engagement products across the...
-
Customer Support Executive
3 weeks ago
Guwahati, Guwahati, Assam, India Worldco Consultancy Full time**Job for Customer Support Executive** - Handle inbound calling for customer service. - Identify and assess customers’ needs to achieve satisfaction. - Build sustainable relationships and trust with customers. - Provide accurate, valid, and complete information by using the right methods/tools. - Handle customer complaints, provide appropriate solutions...
-
Customer Support Executive
2 weeks ago
Guwahati, Assam, India Vantage Circle Full timeABOUT THE COMPANY is a Simple & AI-Powered Employee Recognition & Wellness Platform that helps drive Employee Engagement. Vantage Circle has been in business for more than 10 years now and is proud to work with some of the largest and most well-known brands from across North America, Europe & Asia. We are among the top Employee Engagement products...
-
Customer Support Executive
2 weeks ago
Guwahati, India Immensezone Foundation Full timeNeed to Provide support to customer Need to relocate to Jaipur **Salary**: ₹23,000.00 - ₹27,000.00 per month Schedule: - Rotational shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Guwahati, Assam: Reliably commute or planning to relocate before starting work (required) **Education**: - Bachelor's...
-
Customer Support Executive
1 month ago
Guwahati, India Vantage Circle Full timeABOUT THE COMPANY is a Simple & AI-Powered Employee Recognition & Wellness Platform that helps drive Employee Engagement. Vantage Circle has been in business for more than 10 years now and is proud to work with some of the largest and most well-known brands from across North America, Europe & Asia. We are among the top Employee Engagement products...
-
Customer Support Executive
4 weeks ago
Guwahati, India Vantage Circle Full timeABOUT THE COMPANY is a Simple & AI-Powered Employee Recognition & Wellness Platform that helps drive Employee Engagement. Vantage Circle has been in business for more than 10 years now and is proud to work with some of the largest and most well-known brands from across North America, Europe & Asia. We are among the top Employee Engagement products...
-
Customer Support Associate
2 weeks ago
Guwahati, India Talen Hire Full timeThe Customer Support Associate plays a crucial role in providing exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction. This position requires effective communication skills, problem-solving abilities, and a strong dedication to assisting customers with their needs. **Key Responsibilities**: Provide...
-
Customer Support Executive
2 months ago
Guwahati, Assam, India Jigyaush Auto World Full timeMaintain excellent customer satisfaction and review support tickets for appropriate resolution - Provide customer support through phone and chat - Work with other departments to resolve customer issues in a timely manner - Serve as a point of contact for customer support and complaints - Proactively identify, investigate, and resolve recurring customer...
-
Customer Support Executive
23 hours ago
Guwahati, Assam, India Jigyaush Auto World Full timeMaintain excellent customer satisfaction and review support tickets for appropriate resolution - Provide customer support through phone and chat - Work with other departments to resolve customer issues in a timely manner - Serve as a point of contact for customer support and complaints - Proactively identify, investigate, and resolve recurring customer...
-
Cse (Customer Support Executive)
3 weeks ago
Guwahati, Assam, India Kaapro Management Solution Full time**Job Title** **:Customer Support Executive (CSE)** **Job Location : Guwahati** - Routine check and maintain the Internet & LAN connection. - Installation and resolution of problems of all network related equipment viz. Switches, Routers, Network Printers, and Scanners etc. - Regular checks on Windows and Antivirus Updates and installation of security...
-
Customer Relationship Executive
1 week ago
Guwahati, India Career Wings Full timeWe are looking for an earnest relationship executive to initiate and nurture steady, mutually beneficial relationships with our clients. As a relationship executive, you should maintain contact with clients, work to understand their needs, and then advise them on which of our offerings could best support their objectives. You should also make use of CRM...
-
Customer Support Executive
4 days ago
Guwahati, Assam, India Kaapro Management Solution Full time**Post**: Customer Support Executive **Location **:Guwahati **Qualification Criteria**: **- Qualification/Certification**: BE/B.Tech/BSc IT in Computer Science/IT/ Electronics & Telecommunications or 3 Years Diploma in Computer Science/IT/Electronics and Telecommunication or BCA/MCA or CCNA certified. - **The person deputed must be having an on-field...
-
Customer Care Executive
4 weeks ago
Guwahati, India Tatwa Technologies Ltd Full timeNeeded customer care executives language-oriya and hindi Qualification - HS passed good communication skill salary-9000-9500 contact no - 6000685738 **Job Types**: Full-time, Fresher **Salary**: ₹9,000.00 - ₹9,500.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance...
-
Customer Support Executive
2 weeks ago
Guwahati, India Maa Tripureswari Agency Full timeProvide information of Products / Services / Offers to customers. - Handling inbound calls & outbound calls - Understand customer need - Solve customers’ query over the phone **Job Types**: Full-time, Regular / Permanent **Salary**: ₹10,000.00 - ₹15,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental pay...
-
Customer Care Executive
3 weeks ago
Guwahati, India International Consultancy and Placement services Full timeTeleperformance is an Omni channel company **headquartered in France**. The company specializes in outsourced Omni-channel customer experience management, also known as Business Process Outsourcing (BPO). The company provides customer acquisition, customer care, technical support, debt collection, social media, and other services around the world....
-
Customer Support Executive
2 months ago
Guwahati, India Pensive Supremo Edu Private Limited Full timeAble to make accurate bookings for customers. - Calculate expenses and write and sell tickets to the passengers. - Help passengers by answering questions on travel arrangements. - Help passengers to plan for their trips. - Help to make and confirm reservations. - Provide good customer service. - Re-book tickets and other arrangements. - Scheduling flights...