Service Delivery Manager
3 days ago
Description and Requirements
The position is within Lenovo’s Services organization reporting to Head Field Service Delivery. This person manages the field service delivery operations for North India region and Sales Partners& customer engagement for services support of Lenovo PCSD ( personal computing & smart devices )
Along with the metrics production, this professional will assist with the successful execution of tactical and strategic activities associated with business & align services in each market based on company objective.
Key KPIs :
• Field Service Delivery day to day operations drive with the authorized service partners (ASP) in the region
• Delivery the results for End to end cycle time (ECT) for the Open work orders, CX matrix in terms of Top3 Box ( T3B), Repeat repairs, Parts consumption, Part return rate (RMA), Hygiene parameters implementation at service centers, Key ASP programs etc. as per the India targets
Regular engagement with consumer & SMB segment sales team and sales partners to ensure meeting the PSAT survey defined goals and continuous improvement on these goals of PSAT.
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Service Delivery Manager
2 weeks ago
Gurugram, India Lenovo Full timeDescription and Requirements The position is within Lenovo’s Services organization reporting to Head Field Service Delivery. This person manages the field service delivery operations for North India region and Sales Partners& customer engagement for services support of Lenovo PCSD ( personal computing & smart devices ) Along with the metrics...
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Senior Service Delivery Manager
5 days ago
Gurugram, India IGT Solutions Full timeWe are looking for Services Delivery ManagerDuration: Permanent-FulltimeJob Description:Position Overview: We are seeking an experienced IT Services Delivery Manager with expertise in the travel domain to join our dynamic team. As the Delivery Manager, you will be responsible for overseeing and managing the successful delivery of IT services and solutions to...
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Senior Service Delivery Manager
4 days ago
Gurugram, India IGT Solutions Full timeWe are looking for Services Delivery Manager Duration: Permanent-Fulltime Job Description: Position Overview : We are seeking an experienced IT Services Delivery Manager with expertise in the travel domain to join our dynamic team. As the Delivery Manager, you will be responsible for overseeing and managing the successful delivery of IT services and...
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Senior Service Delivery Manager
2 weeks ago
gurugram, India IGT Solutions Full timeWe are looking for IT Services Delivery Manager (Travel Domain) Duration: Permanent-Fulltime Job Description: Overview: We are seeking a dynamic and experienced Delivery Manager to oversee our L1 Support team with a strong technical background in Java and .NET technologies. The ideal candidate will possess excellent leadership skills, a deep understanding...
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Senior Service Delivery Manager
2 weeks ago
Gurugram, India IGT Solutions Full timeWe are looking for IT Services Delivery Manager (Travel Domain)Duration: Permanent-FulltimeJob Description:Overview: We are seeking a dynamic and experienced Delivery Manager to oversee our L1 Support team with a strong technical background in Java and .NET technologies. The ideal candidate will possess excellent leadership skills, a deep understanding of...
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Service Delivery Lead
4 weeks ago
Gurugram, India FRI FIL India Business and Research Services Private Limited Full timeDescription Within the Workplace Investing department, the Service Delivery team is a client facing team responsible for providing services to Defined Contribution full service pension administration clients and Trustees. We represent all aspects of the relationship beyond the investment process, especially, but not limited to, operations and...
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Service Delivery Lead
4 weeks ago
gurugram, India FRI FIL India Business and Research Services Private Limited Full timeDescription Within the Workplace Investing department, the Service Delivery team is a client facing team responsible for providing services to Defined Contribution full service pension administration clients and Trustees. We represent all aspects of the relationship beyond the investment process, especially, but not limited to, operations and...
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Service Delivery Lead
4 weeks ago
Gurugram, India FRI FIL India Business and Research Services Private Limited Full timeDescription Within the Workplace Investing department, the Service Delivery team is a client facing team responsible for providing services to Defined Contribution full service pension administration clients and Trustees. We represent all aspects of the relationship beyond the investment process, especially, but not limited to, operations and...
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Operations and Service Delivery Manager
4 weeks ago
Gurugram, India ConnectedStars Full timeWe are seeking an experienced and proactive Operations and Service Delivery Manager to oversee and optimize our service delivery processes. The ideal candidate will have a strong background in operations management, excellent leadership skills, and a deep understanding of virtual assistant and digital marketing services.Key Responsibilities:Service Delivery...
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Operations and Service Delivery Manager
4 weeks ago
Gurugram, India ConnectedStars Full timeWe are seeking an experienced and proactive Operations and Service Delivery Manager to oversee and optimize our service delivery processes. The ideal candidate will have a strong background in operations management, excellent leadership skills, and a deep understanding of virtual assistant and digital marketing services.Key Responsibilities:Service Delivery...
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Operations and Service Delivery Manager
4 weeks ago
gurugram, India ConnectedStars Full timeWe are seeking an experienced and proactive Operations and Service Delivery Manager to oversee and optimize our service delivery processes. The ideal candidate will have a strong background in operations management, excellent leadership skills, and a deep understanding of virtual assistant and digital marketing services. Key Responsibilities: Service...
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IT Service Delivery Lead
3 days ago
Gurugram, India AECOM Full timeJob DescriptionAECOM seeks an IT Service Delivery Specialist Lead to join our Corporate IT team. The IT Service Delivery Specialist will ensure our customers’ needs and expectations are properly understood. This role reports to the Europe MEA IT Service Delivery Manager. The role is expected to have the knowledge and experience to function as a...
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IT Service Delivery Lead
2 days ago
gurugram, India AECOM Full timeJob DescriptionAECOM seeks an IT Service Delivery Specialist Lead to join our Corporate IT team. The IT Service Delivery Specialist will ensure our customers’ needs and expectations are properly understood. This role reports to the Europe MEA IT Service Delivery Manager. The role is expected to have the knowledge and experience to function as a...
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Sr. Service Delivery Manager
3 days ago
Gurugram, India Aon Full timeThe Head of Digital Benefits (SDL) is the leader responsible for all aspects of business services for the India online benefits programmes on internal and external projects. They are also responsible for managing other assigned client projects as agreed – these might be in any country. This includes: • Lead and coach the India Digital OLB Business...
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Sr. Service Delivery Manager
2 days ago
gurugram, India Aon Full timeThe Head of Digital Benefits (SDL) is the leader responsible for all aspects of business services for the India online benefits programmes on internal and external projects. They are also responsible for managing other assigned client projects as agreed – these might be in any country.This includes: • Lead and coach the India Digital OLB Business...
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Service Delivery Manager
1 month ago
Gurugram, India Stryker Full timeWhy join Stryker?We are proud to be named one the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards...
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Service Delivery Manager
1 month ago
gurugram, India Stryker Full timeWhy join Stryker? We are proud to be named one the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance...
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Service Delivery Manager
4 weeks ago
gurugram, India Stryker Full timeWhy join Stryker? We are proud to be named one the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance...
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Service Delivery Manager
4 weeks ago
Gurugram, India Stryker Full timeWhy join Stryker?We are proud to be named one the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards...
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Sr Service Delivery Manager
6 days ago
gurugram, India AMEX Full timeYou Lead the Way. Weve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a...