IT Help Desk

2 days ago

india Qtek Systems Full time

Description : Main function of Service desk agent will be to answer customer calls received on helpdesk ,so agent should be flexible in taking large number of customer query calls They act as a Single point of contact for users- they are responsible for direct interactions with client either by phone or by email Focal point for making service requests and reporting Incidents that is making an initial assessment of requests, attempting to resolve them or refer them to incident team, based on agreed service level Responsible for managing the request life-cycle, including closure and verification Responsible for coordinating second-line and third party (vendor)support groups Responsible for closing interactions after confirmation with the Customer Eligibility: Should be flexible with week offs and timings (shift can be anytime between 7:30AM to 8PM and on any day Mon to Sunday) Since Helpdesk Agent will be interacting directly with client hence should have good Voice and Accent skills Qualification : B.Tech preferable

  • IT Help Desk

    1 week ago

    All India RKJ Electric Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    As an IT Help Desk / Support Engineer, your role will involve providing technical support to employees and ensuring the smooth functioning of IT systems. You will be responsible for troubleshooting hardware, software, and network issues, as well as maintaining the IT infrastructure for daily operations. Key Responsibilities: - Provide first-level support for...

  • Service Desk/ Help Desk Associate

    1 day ago

    India CIEL HR Full time

    Job Summary Service Desk/ Help Desk Associate Exp - 1 + years Location - Bangalore / Noida Notice Period - Immediate to 15 days Helpdesk Associate at Grade-4 position in Service Desk Must be a Graduate. Good communication skills with 6+ months of international calling experience Good comprehension & writing skills Must possess excellent customer...

  • Product Development Intern

    4 weeks ago

    Delhi, India Founder Help Desk Full time

    Job Description Company Description Founder Help Desk is a dedicated support ecosystem for entrepreneurs, startups, and business owners. We are your trusted partners in navigating the complexities of building, running, and scaling a successful business. Role Description This is an on-site internship role for a Product Development Intern located in Delhi,...

  • Help Desk Manager

    1 week ago

    Bani Park Rajasthan, Jaipur, India Farefix Solutions Full time ₹ 40,00,000 - ₹ 80,00,000 per year

    Job role:  If you're a skilled help desk manager who can lead our IT team and provide support to internal customers aka our employees, both on-premises and off it. You will be responsible for answering inquiries, troubleshooting hardware and software issues, and documenting said issues. Your projects will be yours to run as long as they fit into the...

  • Information Technology Help Desk

    2 weeks ago

    India Parrot CTFs Full time

    Company Description Parrot CTFs delivers modern cybersecurity training through hands-on learning via an advanced Capture the Flag (CTF) platform, complemented by comprehensive cybersecurity services. The platform features over 150 real-world challenges and vulnerable lab machines, covering specialized tracks such as Web Exploitation, Active Directory,...

  • Information Technology Help Desk

    1 week ago

    India Parrot CTFs Full time

    Company Description Parrot CTFs delivers modern cybersecurity training through hands-on learning via an advanced Capture the Flag (CTF) platform, complemented by comprehensive cybersecurity services. The platform features over 150 real-world challenges and vulnerable lab machines, covering specialized tracks such as Web Exploitation, Active Directory,...

  • Information Technology Help Desk

    1 week ago

    India Parrot CTFs Full time

    Company Description Parrot CTFs delivers modern cybersecurity training through hands-on learning via an advanced Capture the Flag (CTF) platform, complemented by comprehensive cybersecurity services. The platform features over 150 real-world challenges and vulnerable lab machines, covering specialized tracks such as Web Exploitation, Active Directory,...

  • Information Technology Help Desk Technician

    2 weeks ago

    India Celito Tech, Inc. Full time

    Job Title: IT Service Desk TechnicianReports To: Senior Manager, IT SupportEmployment Type: Full-TimeTimings : 11.30 am to 8.30 pm IST (Can extend upto 10.30 pm in case of meetings/issues)The Celito TeamThe Celito Team architects the buildout of simplified, integrated, and compliant technologystacks. With both consulting and products, our expertise can help...

  • Information Technology Help Desk Technician

    2 weeks ago

    India Celito Tech, Inc. Full time

    Job Title: IT Service Desk Technician Reports To: Senior Manager, IT Support Employment Type: Full-Time Timings : 11.30 am to 8.30 pm IST (Can extend upto 10.30 pm in case of meetings/issues) The Celito Team The Celito Team architects the buildout of simplified, integrated, and compliant technology stacks. With both consulting and products, our expertise can...

  • Information Technology Help Desk Technician

    1 week ago

    India Celito Tech, Inc. Full time

    Job Title: IT Service Desk Technician Reports To: Senior Manager, IT Support Employment Type: Full-Time Timings : 11.30 am to 8.30 pm IST (Can extend upto 10.30 pm in case of meetings/issues) The Celito Team The Celito Team architects the buildout of simplified, integrated, and compliant technology stacks. With both consulting and products, our expertise can...