Customer Service Executive

3 days ago

india CryptoMize Full time

Responsibilities

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Our Principles

These are some of the principles that we strongly believe in, preach and actually follow as well.

Commitments

We clearly commit what we can do, by when can we do it and how we would do it, And then we do it.

Confidentiality

We are extremely paranoid about protecting the confidentiality of what we do, for whom and how we do it.

Comfortability

We ensure comfortability of you and your team with ours, which can only come from complete transparency.

Capability

We keep improving our already awesome capabilities by investing all resources at our disposal.

Customer Service Executive Career Path

Customer Service Careers

Customer Service Executive Job Description


• It attracts potential customers by answering and suggesting customers about product and services
• Fulfilling customer needs to ensure customer satisfaction
• Main aim is to ensure excellent service standards and maintain high customer satisfaction
• Create and manages customer accounts
• Resolve customer complaints ,finding the cause of problem and then selecting the best solution to resolve the problem
• According to customer judgements manage financial accounts
• After collecting and analysing customer information prepare product and service report
• Coordinate with team to accomplished the targets
• Understand customer needs to achieve satisfaction
• Make positive relationship of trust through interactive communication
• Handle complaints and provide appropriate solutions

Customer Service Executive Skills


• Experienced in customer service profile and relevant field
• High school diploma and relevant field
• Track all the records of under and over achieving quota
• Ability to handle huge phone contact list and active listening
• Knowledge of CRM systems and practices
• Customer oriented and able to adapt different types of characters
• Excellent communication and presentation skills
• Multitasker and manage time effectively

Our Services Know More About Us

Perception Perfection

CryptoMize is dedicated to ensure a prominent progress to how the world perceives you. We help you to establish your perception to the extent of perfection with our devised strategic plan and techniques.

Reputation

Reputation Analysis Damage Control Review Optimization Threat Analysis Crisis Management Reputation Monitoring

Sentiment

Digital Listening Sentiment Analysis Dialogue Control Review Management Trend Management Search Management

Promotional Parlance

CryptoMize introduces you to Promotional Parlance which not only promotes your cause but provides a personalized-edge. Our solutions are tailored in a strategic way that attracts the audience in a way that they are most receptive to.

Marketing

Buzz Marketing Content Marketing Local Business Marketing Search Engine Marketing Social Media Marketing Black Hat Marketing

Outreach

Trend Analysis Viral Maketing Link Building Website Traffic SEO Social Media Management

Public Relations

CryptoMize formulates a proactive strategy to amplify your Media Outreach without compromising your reputation. CryptoMize assists you in communicating with your intended audience to achieve a global outreach.

Brand

Brand Analysis Brand Monitoring Brand Protection Brand Augmentation Competitor Analysis Competition Management

Media

Content Creation Media Monitoring Local Visibility Mass Communication Influencer Marketing Identity Management

Political Catalysis

We bring efficiency to governance operations through intelligence and strategic thinking. By integrating digital approaches, CryptoMize seeks to improve Campaign Strategies and governance in general.

Politics

Demography Derivation Constituency Profileration Party Propulsion Candidate Supremacy Competition Management Voter Enticement

Consultancy

Media Consultancy Marketing Consultancy Political Consultancy IT Consultancy Privacy Consultancy Security Consultancy

Policing Phronesis

CryptoMize, with the help of its special mix of Forensics and Consultancy, aims to handle all sorts of cyber crimes affecting your organisation and provide you with the best guidance for such situations.

Intelligence

Governance Support Open Source Intelligence Big Data Mining Stretegic Intelligence Operational Intelligence Tactical Intelligence

Forensics

Mobile Forensics Network Forensics Data Recovery Reverse Engineering Cyber Forensics Cyber Crime Investigation

Privacy Enforcement

CryptoMize is driven by the belief that none of your valuable data should go unprotected. Our experts put concerted effort to preserve your privacy in order to minimize the impact of cybercrime.

Privacy

Encryption Anonymity Data Privacy Infrastructure Privacy Information Privacy Communication Privacy

Security

Communication Security Data Security Security Training Website Security Penetration Testing Vulnerability Assessment

What Makes Us Different?

CryptoMize offers a full spectrum of elite services derived with preemptive analysis and strategic planning to our clients. We work efficiently with our proficient and proactive team by utilising extraordinary tools.

Collaboration with Dignitaries

We collaborate with highly influential and prominent personalities around the world. Being transcendental and visionary has its own benefits, our supremacy of being omnipresent empowers us to command, control and maneuver information from the internet.

01

Powerful Team

CryptoMize is the combination of a powerful team that works on a supportive, transparent and encouraging platform. With spontaneity and dedication to the advancement of technology, we aspire to be better at what we do for people who trust us with their information and projects.

02

Triple-Proof Approach

We execute a triple-proof approach from conducting thorough research, developing strong strategies, to guaranteeing information security. This proves beneficial for our clients to reach their desired goal.

03

Our Core Values

Trust

We seek to connect and build relationships with our clients.That is our core principle of our work ethic which we fully-abide to. We works on 3 principles: Respect, Honesty and Transparency.

Reliability

Commitment is an act, not a word. We believe in delivering and living up to your expectations. We have grown into a global agency only through our commitment to deliver and our reliability factor.

Safety

We are extremely paranoid about protecting our client’s safety of what we do, for whom and how we do it. We maintain absolute non disclosure and confidentiality to ensure that nothing sensitive goes out.

Passion

Our passion generates enthusiasm for what we do and how we do it. We inspire, find creative ways and nurture ideas with passion. We strategize based on audience attention.

Innovation

We believe in innovation, change and risk taking. With technology, we reinvent ourselves. Innovation is the reason how we are able to eliminate obstacles for cultivating growth.

Excellence

We ensure to maintain your eminence by reinventing ourselves with our core values that inspire excellence. We strive for quality in everything we do.

OUR PRESENCE

Our Journey So Far

Our presence is all across the globe. Our impact can be seen in 03+ continents and 30+ countries, we know how to shape people's digital lives. We have a vast range of projects, from running political campaigns, shaping people's perceptions to enforcing privacy, we work with a futuristic approach and always look ahead of time. We never restrict ourselves to specific sectors rather make sure that our services are requisites for any and everybody in the world. With our elite clientele we show supremacy of work and build trustworthy relationships. We believe intelligence is the future and aim towards collective good and growth of all 3+ Our Presence

Successfully establishing ourselves globally in 3+ continents.

70+ Our Services

Giving us an edge over everyone else who is trying to solve similar problems.

10+ Years of Experience

Serving great value to our clients since the past decade.

NEVERENDING OPPORTUNITIES FOR YOU

Our Vision

In the days of yore, gathering intelligence was a matter of sending out spies. Today the world has changed, and intelligence is as much about technology as it is about people. We are redefining what it means to truly protect you and your business. From network security, to cloud recovery, to data recovery, CryptoMize focuses on your technology’s vulnerabilities so you can avoid pitfalls and stay ahead.

We have a singular vision – to be the ultimate ‘go-to’ company for digital reputation management. Our approach is holistic, covering reputation management, social media management, and crisis management. We uncover security flaws in your technology, identify new threats, and create proactive measures to protect you. We provide innovative IT solutions to clients of all sizes. Our expertise is in all levels of the information technology stack, including network architecture and cybersecurity.

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