Current jobs related to Customer Service Executive - India - EMAPTA

  • Customer Service Executive

    2 weeks ago

    India Tata Recruitment Services Full time

    Role Description This is a full-time on-site role for a Customer Service Executive at Tata Recruitment Services in Gurugram. The Customer Service Executive will be responsible for ensuring customer satisfaction, providing customer support, managing customer service operations, and maintaining high levels of customer service on a day-to-day basis. ...

  • Customer Service Executive

    4 months ago

    India IDFC FIRST Bank Full time

    **Role/ Job Title**: Customer Service Executive **Function/ Department**: Customer Experience **Job Purpose**: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Executive. In this role, you will be responsible for providing exceptional customer service to our clients and resolving their inquiries in a...

  • Customer Service Executive

    2 days ago

    india Orchestrate Mortgage and Title Solutions, LLC Full time

    Position: Customer Service ExecutiveExperience: 0 -1 years in a US-based Call CenterEducation: Undergraduate or Graduate degreeSkills Required:Excellent Written and Communication Skills: Ability to articulate ideas clearly and effectively through both written and verbal communication.Customer-Centric Approach: Dedication to providing exceptional service to...

  • Senior Customer Service Executive

    2 weeks ago

    India Frido Full time

    Company Description: Frido, headquartered in Pune, is on a mission to empower people to live pain-free, fulfilling lives through innovative product design. Our award-winning lineup—ranging from wheelchairs and shoe inserts to seat cushions—has earned prestigious accolades such as Amazon's Choice and Bestseller tags in the Indian market. We are...

  • Senior Customer Service Executive

    1 week ago

    India Frido Full time

    Company Description:Frido, headquartered in Pune, is on a mission to empower people to live pain-free, fulfilling lives through innovative product design. Our award-winning lineup—ranging from wheelchairs and shoe inserts to seat cushions—has earned prestigious accolades such as Amazon's Choice and Bestseller tags in the Indian market. We are passionate...

  • Senior Customer Service Executive

    1 week ago

    India Frido Full time

    Company Description: Frido, headquartered in Pune, is on a mission to empower people to live pain-free, fulfilling lives through innovative product design. Our award-winning lineup—ranging from wheelchairs and shoe inserts to seat cushions—has earned prestigious accolades such as Amazon's Choice and Bestseller tags in the Indian market. We are passionate...

  • Executive - Customer Service

    3 months ago

    India Svatantra Full time

    **Responsibilities**: - Handling customer complaints and concerns. - Should have skills of which will enable them to understand and resolve issues. - Analyze the cause of the problem and resolve the same. - Managing customer inquiries, resolving issues, and ensuring a positive customer experience. - Responsible for maintaining customer records, handling...

  • Customer Service Officer

    3 weeks ago

    India Triple Full time

    TripleTriple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these...

  • Customer Service Officer

    3 weeks ago

    India Triple Full time

    Triple Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across...

  • Customer Service Representative

    4 months ago

    India Atlas Primary Full time

    **About the Customer Service Representative Position**: The best CSRs are genuinely delighted to help customers. They're tolerant, empathetic, and intensely communicative. Problem-solving also comes naturally to Customer Service Representatives. They're confident at troubleshooting and investigate if they don't have enough knowledge to fix the problem. Your...

  • Customer Service Executive

    3 weeks ago

    India WhiteSlips Job Management Consultants Full time

    PROFILE- CUSTOMER SERVICEWORKING DAYS-6Roles And Responsibilities:1.Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.2. Overseeing the customer service process.3. Resolving customer complaints brought to your attention.4. Establishing a positive report with all clients and...

  • Human Resources Intern

    3 weeks ago

    India Customer Compass Full time

    Launch Your HR Career at Customer Compass!Who We Are:Customer Compass is a booming one-stop customer support solutions company, empowering clients across USA, Canada, Australia, and beyond to deliver exceptional customer experiences. We're passionate about growth and nurturing young talent, and we offer the perfect launchpad for your HR career journey!You're...

  • Customer Service Representative

    3 months ago

    India May I Help You Consulting Service Full time

    **_Interview:_** direct / telephone **_Job Location:_**KASARKODE, PALAKKAD,ERNAKULAM **_Gender:_** MALE/FEMALE **_Age:_** 30 below **_Qualification:_**Any Degree & Above **_Experience:_** ANY SALES OFFICE/ FRESHERS **_Salary:_**15000-22000+INCENTIVE +ESI+PF **_Working Time:_**: Branch Relation Executive (JN: SP1) Job Location: Kasargod, Palakkad,...

  • Customer Service Officer

    6 days ago

    India Triple Full time

    TripleTriple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these...

  • Customer Service Executive

    2 weeks ago

    India Talent Corner HR Services Pvt Ltd Full time

    Job description Roles and Responsibilities : Handle incoming customer calls, emails, and chats to resolve their queries and concerns in a timely and professional manner. Provide accurate information on products/services to customers through effective communication skills. Identify opportunities to upsell/cross-sell relevant products/services based...

  • Customer Service Coordinator

    20 hours ago

    india Triple Full time

    Triple Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these...

  • Customer Service Coordinator

    2 days ago

    india Triple Full time

    TripleTriple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these...

  • Customer Service Coordinator

    1 day ago

    India Triple Full time

    TripleTriple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these...

  • Customer Service Executive- Email Process

    20 hours ago

    india Frido Full time

    Location: WFH Shift Timings : Rotational shifts (Any 9-hour shift between 9am to 12am) Work Schedule : 6 days a week with rotational week off Position Overview: Frido is looking for a motivated and detail-oriented Customer Service Executive- Email Process to join our team. This role involves managing email communications, addressing customer queries, and...

  • Customer Service Executive- Email Process

    2 days ago

    india Frido Full time

    Location: WFHShift Timings: Rotational shifts (Any 9-hour shift between 9am to 12am)Work Schedule: 6 days a week with rotational week offPosition Overview:Frido is looking for a motivated and detail-oriented Customer Service Executive- Email Process to join our team. This role involves managing email communications, addressing customer queries, and ensuring...

Customer Service Executive

3 months ago

India EMAPTA Full time
Job Description

Where Cleanliness Meets Care: Our Client's Story in Sparkling Service

Our client, Housekeep, is the UK's leading domestic cleaning service company based in London, England. Housekeep is at the forefront of revolutionising the home cleaning industry and has won over 50 awards, including being recognised as the third fastest growing business in Europe.

Whether it's one-off cleans, regular weekly or fortnightly services, deep cleans, or other jobs around the home, our client's tech-enabled platform seamlessly connects customers with reliable and professional cleaners, gardeners, electricians, plumbers and handymen. With an impressive growth trajectory and a mission to redefine the home services landscape, our client invites you to contribute to their vision and build a rewarding career in a thriving environment.

Job Description

As a Customer Service Executive at Housekeep the UK's leading provider of home cleaning services, you'll provide inbound and outbound customer support via email, phone, and live chat. Your role involves delivering exceptional service to both our client's customers and Housekeepers working on the platform. You will handle a wide range of inquiries, issues, and requests, ensuring each interaction reflects our client's commitment to excellence.

Here's an overview of your future role:
Employment Type: Full-time
Schedule: Night Shift (Shifting)
Work Arrangement: Hybrid, Makati
Perks: Day 1 HMO, Above-market salary, Global exposure
Salary: Up to PHP40,000
Drive Retention, Provide Support, Resolve Issues, Every Time
  • Provide inbound and outbound customer support via email, phone, and live chat.
  • Deliver exceptional service to our customers and Housekeepers.
  • Deal with a wide range of issues: from making sure that every clean goes ahead without
  • a problem, through to helping us manage the relationship with our Housekeepers. It's fun, interesting, and varied.
  • Take full ownership of issues and will be empowered to fix every issue, first time, every time.
  • Work fast and effectively to make sure that we respond to customers and Housekeepers inquiries quickly.
  • Be flexible to work on mid-night shifting schedules, with monthly change of shift, and must also be willing to work on holidays and weekends.
Requirements

Qualifications that Shine: Experience, Empathy, and Excellence in Customer Care

Background:

  • Be educated to a college level.
  • Have 3+ years' experience in customer service.
  • Look to build a long-term career with Housekeep; so, we love candidates with a stable job history.
  • Have experience of working with email, chat, and phone.
  • It's a plus to have experience of working with UK customers. Also, experience of working for a marketplace service like AirBNB or Uber is a plus.
  • Being good with technology or experience of working with Zendesk is a plus.

Customer Service skills:

  • Have exceptional customer service skills and be passionate about delivering amazing experiences.
  • Your communication skills, both in written and spoken English, will be exceptional.
  • Be able to demonstrate great judgement and practical problem-solving skills.
Benefits

Perks That Polish Your Career: Shine Bright with Us

  • Day 1 HMO coverage
  • Competitive Package
  • Hybrid work arrangement
  • Prime office location
  • Standard government and Emapta benefits
  • Total of 20 annual leaves to be used at your own discretion.
  • Fun engagement activities for employees
  • Referral bonus scheme
  • Christmas and Summer Parties
  • Mentorship and exposure to global leaders and teams
  • Upskilling through Emapta Academy
  • Career growth opportunities
  • Diverse and supportive work environment

Who are we?

Discover a world of possibilities at Emapta, where your career takes flight in stability and growth. Join a team that thrives on camaraderie, supporting each other to achieve excellence together. Experience the satisfaction of being recognized for your contributions with competitive compensation packages that reflect your skills and commitment. Immerse yourself in a positive work culture that encourages collaboration, innovation, and personal development. We provide you with the platform for your success, empowering you to reach new heights in a supportive and inclusive environment.

With a wide roster of international clients from various industries and a proven track record of success, Emapta offers a stable foundation for your career. Team up with like-minded professionals who are passionate about making a meaningful impact through premium global opportunities at your fingertips. Apply now and create a better future with us.

#EmaptaExperience

Requirements
Qualifications that Shine: Experience, Empathy, and Excellence in Customer Care Background: Be educated to a college level. Have 3+ years experience in customer service. Look to build a long term career with Housekeep; so, we love candidates with a stable job history. Have experience of working with email, chat, and phone. It's a plus to have experience of working with UK customers. Also, experience of working for a marketplace service is a plus. Be tech savvy and experience of working with Zendesk is a plus. Customer Service skills: Have exceptional customer service skills and be passionate about delivering amazing experiences. Your communication skills, both in written and spoken English, will be exceptional. Be able to demonstrate great judgment and practical problem-solving skills.