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Customer Service Executive
2 months ago
PROFILE- CUSTOMER SERVICE
WORKING DAYS-6
Roles And Responsibilities:
1.Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
2. Overseeing the customer service process.
3. Resolving customer complaints brought to your attention.
4. Establishing a positive report with all clients and customers in person.
5. Handling customer concerns and complaints in a timely manner.
Required Candidate profile:
1. Excellent communication in English .
2. Candidates must have Laptop & Wi-Fi connection.
Working Hours: 9 HOURS (INCLUDING 1 HR. OF BREAK)
Interview Rounds: HR AND OPS.
