Customer Relationship Executive

5 days ago

Chennai, India Smile Foundation Full time

RESPONSIBILITIES OF A CUSTOMER RELATIONSHIP EXECUTIVE (CRE) :

  • Deliver organization details in order to persuade potential customers.
  • Explain about clients and answer questions from customers.
  • Obtain customer information such as name, address, and fix appointments.
  • Answer telephone calls from potential customers who have been solicited through advertisements.
  • Telephone or write letters to respond to correspondence from customers or to follow up initial donor contacts.
  • Participate in the day to day work of the organisation - such as reporting, attending team and Board meetings as required, and taking a flexible approach to general administrative and support tasks.
  • Participate in staff appraisals and appropriate training for the role.

Skills and Competencies:

  • Excellent communication skills
  • Flexibility
  • Eveready to initiate
  • Persistent|
  • A buoyant personality
  • Ability to handle stress
  • High energy levels
  • Self-motivation skills

Job Schedule:

  • Day Shift
  • Fixed Shift
  • Morning Shift

Requirements:

  • Education: Bachelor's degree (Preferred)
  • Experience:
  • Fresher (preferred)
  • Total work experience: 1 year
  • Language: English (Preferred)

Location Requirements:

  • Chennai, Tamil Nadu: Must be able to reliably commute or be planning to relocate before starting work.

Job Types: Full-time, Part-time, Fresher

Pay: ₹12, ₹20,000.00 per month

Ability to commute/relocate:

  • Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • Do you have prior experience in customer service or client relationship management?
  • What role does trust play in customer relationships, and how do you work to establish it from the first interaction?

Education:

  • Bachelor's (Required)

Location:

  • Chennai, Tamil Nadu (Preferred)

Work Location: In person

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