Chat Support Executive

JD: We are looking for fluent English-speaking staff for Chat Support Work Hours: - Wednesday to Sunday, 8 am to 3 pm. - Must be able to work these hours Role Overview: Join our team as a Chat Support Specialist. You'll be responsible for providing first-rate customer service, handling inquiries, and resolving issues to ensure customer satisfaction. Key...

1.Patient Interaction: Engage with patients through chat to answer inquiries, resolve issues, and provide service information. 2.Problem-Solving: Address and resolve patient concerns efficiently, ensuring high patient satisfaction. 3.Maintain Records: Log and document chat conversations, resolutions, and patient feedback in a CRM system. 4.Adherence to...

Customer Service Executive: Handle inbound calls, chats & emails Manage tickets & resolve within TAT Handle escalations with empathy Ensure CSAT & process adherence Coordinate with internal teams Flexi workingWork from homeHouse rent allowanceEmployee state insuranceAnnual bonusPerformance bonusLeave encashmentProvident fundMaternity leaves

**FRESHERS CAN APPLY DIRECTLY** Customer Support Executive | BPO | Chat | Call Center | Customer Care Verify documents received from client co-ordinators. **MAX AGE- 18 to 30 Years** **Job Types**: Full-time, Fresher Pay: ₹10,864.18 - ₹18,048.16 per month **Benefits**: - Flexible schedule - Paid time off Schedule: - Day shift - Night...

1.Patient Interaction: Engage with patients through chat to answer inquiries, resolve issues, and provide service information. 2.Problem-Solving: Address and resolve patient concerns efficiently, ensuring high patient satisfaction. 3.Maintain Records: Log and document chat conversations, resolutions, and patient feedback in a CRM system. 4.Adherence to...

Responsibilities: * Manage customer queries via email & chat * Resolve issues promptly with empathy & expertise * Collaborate with teams on product improvements * Maintain high NPS through effective communication Work from home

Key Skills: Computer skills, Effective Communication, MS-Excel Experience: 0 year(s) Qualification: Graduation Roles & Responsibility: Respond to customer queries via WhatsApp, email, Instagram DMs, and website live chat. Resolve order-related issues like tracking, returns, exchanges, and refunds. Coordinate with internal teams for delivery and product...

Key Skills: Computer skills, Effective Communication, MS-ExcelExperience: 0 year(s)Qualification: GraduationRoles & Responsibility:Respond to customer queries via WhatsApp, email, Instagram DMs, and website live chat.Resolve order-related issues like tracking, returns, exchanges, and refunds.Coordinate with internal teams for delivery and product...

Key ResponsibilitiesHandle customer queries via calls and chat process.Explain company services and resolve customer concerns.Maintain accurate records of customer interactions.Build strong customer relationships and ensure satisfaction.Skills RequiredGood communication skillsBasic computer knowledge & typing speed.Positive attitude, team player &...

This is a position within Keller Executive Search and not with one of its clients.Ready to supercharge executive searches at a global firm impacting top talent worldwide? Join Keller Executive Search and thrive in a fast-paced, collaborative environment as our dedicated Administrative Assistant. In this role, you'll provide essential support to our executive...