Lead - customer experience

Job Responsibilities: To design and deliver a seamless, consistent, and differentiated customer experience across all digital and offline touchpoints, thereby improving customer satisfaction, retention Analyze end-to-end journeys (

Position: Analyst (Operations) for a Banking client Company: Sterling Customer Experience Pvt. Ltd. Process: Chat based Shifts - 8 hours shift including breaks with 5 days working shift Location: Powai, Mumbai We are open for walk-ins every Monday to Friday from 3 pm onwards at 1st Floor, Sterling, Supreme Business Park, A-wing, Powai. Role and...

Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Sr Customer Experience Manager at Jio Credit Limited, located in Thane. The Sr Customer Experience Manager will be responsible for overseeing the customer experience team, ensuring high levels of customer satisfaction, and addressing customer service...

One of our leading Financial Services clients is looking for a Digital CX (Customer Experience) leader to own the customer experience across our web and mobile platforms. This role is at the intersection of product, technology, and delivery — ensuring our digital channels web, iOS/Android/iPadOS apps) deliver seamless, secure, and high-performing customer...

CKP Insurance Brokers Pvt Ltd is a direct Life & General insurance Broker company based in Mumbaithat provides a range of Insurance Products and Services to meet the needs of Corporates, Governmentbodies, and Individuals.Responsibilities:Collaborate with the Sales team to improve customer ExperienceFollow ups on WhatsApp, emails and calls on the status of...

Our mission is to empower India by making an excellent education affordable and accessible to every child. We do this through providing an integrated education system to K12 schools, that brings together world-class curriculum and pedagogy, developed after years of research and analysis of successful school systems across the globe, with a multi-modal...

Global IndustrialFor over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America.We carry over one million industrial, material handling and business products that are sold through our website, corporate sales people and full color catalogs. We are...

Role & responsibilitiesThis is a high-ownership individual contributor role that sits at the intersection of marketing, analytics and business strategy. The person will be responsible for defining what customer satisfaction means for SuFin, setting up measurement frameworks from scratch and ensuring the voice of the customer is heard and acted upon across...

Job Description Global Industrial For over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America. We carry over one million industrial, material handling and business products that are sold through our website, corporate sales people and full...

About us:We are a seasoned UI UX product design and engineering company that has been charting digital customer journeys for some years now. Your work will encompass projects from different global markets across diverse sectors. You will have opportunities to lead engagements with the design and engineering teams, from the front.Role SummaryWe're seeking a...