Area Manager

1 week ago

Pune, India Zolo Full time

Role : Area Manager

Location : Pune

Preferred Background: Hospitality



Your role in detail:

PnL Ownership:

-Drive profitability for all properties in the city/market, ensuring revenue growth and cost control.

-Implement strategies to maximize occupancy, enhance customer experience, and optimize operational efficiency.


Leadership:

-Lead a diverse team including Sales, Operations, and Supply Managers

-Foster a culture of accountability, teamwork, and excellence, providing coaching and support for team growth.


Strategic Planning:

-Develop and execute a market-specific growth strategy aligned with the company's objectives.

-Identify new opportunities for expansion and improvement in service delivery.


Sales Management:

-Lead sales initiatives to drive bookings, optimize occupancy rates, and increase revenue.

-Collaborate with the sales team to set targets, monitor performance, and enhance conversion rates.


Operations Management:

-Oversee daily operations across all properties, ensuring high standards of service and customer satisfaction.

-Implement processes to streamline operations, reduce costs, and enhance efficiency.


Supply & Property Acquisition:

-Identify and acquire new properties to expand the student housing portfolio.

-Build relationships with property owners and negotiate favorable terms for long-term leasing.


Vendor Management:

-Manage vendor relationships, including housekeeping, food partners, maintenance, and security.

-Ensure quality service delivery, timely issue resolution, and compliance with SLAs.


Performance Management:

-Monitor key performance indicators (KPIs) across properties, analyzing data to identify trends and improvement areas.

-Set performance goals for the team, provide feedback, and implement corrective actions as needed

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