Front Office Executive

3 weeks ago

Vadodara, Gujarat, India Laverne Fintech Full time

Front Office Executive (Insurance Sales Representative)

Position Title: Insurance Sales Representative

Company Overview

Laverne Fintech is the Indian arm of La Verne Capital Pty Ltd, a well-established financial services company based in Australia. We specialize in providing financial planning, general insurance, home loans, and investment services to Australian clients. Our team supports backend and client-facing operations across a range of financial products.

Position Summary

We are seeking a motivated and customer-focused Front Office Executive to join our Insurance Sales team. This role involves direct interaction with Australian clients to explain insurance products, handle inquiries, and support sales activities. The ideal candidate must possess excellent English communication skills, a strong customer service mindset, and a proactive approach to sales and coordination tasks.

Key Responsibilities

  • Be the first point of contact for Australian clients
  • Explain insurance products in a simple, helpful way
  • Handle client queries via phone and email
  • Generate leads and support the sales team
  • Maintain client records and documents
  • Hit individual and team performance targets
  • Stay updated with industry trends and Australian regulations

Qualifications and Skills

  • 4–5 years in front office, customer service, or sales
  • Excellent English (verbal & written)
  • Confidence, clarity, and a customer-first mindset
  • Bonus: experience in insurance or financial services
  • A love for structure, multitasking, and goal achievement

Job Timing:

  • Willingness to work in an early morning shift to align with Australian business hours (5:00 AM to 2:00 PM IST)

Job Location:

  • Work From Office only

Compensation and Benefits

  • Salary Range: ₹30,000+ per month (commensurate with experience)
  • Incentives: Performance-based sales incentives

Additional Benefits:

Performance-based incentives

Health Insurance + PF

  • Petrol Allowance + Punctuality Bonus

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