▷ 15h Left: Trainer- Sales and Process Excellence
1 month ago
Roles & responsibilities
- Continues learning and upskilling in the EdTech industry- Handle on-boarding training batches for the Sales team- Work with HR, Ops and Management to ensure high-quality sessions are delivered- Ensure employee experience is top notch- Facilitate sessions for System training, Process training, Policy training, Product training & Skill development training- Work with Core Training teams to ensure using LMS tools to deliver content/sessions- Identify gaps in systems & processes while presenting viable solutions to address them- Ensure Business expectations are communicated to new employees- Ensure on-boarding process is streamlined- Conduct high-quality certification sessions to meet business goals- Address queries while handling objections using strategic and critical thinking- Upskill and deliver ‘concept training’ in a significant manner- Present Business Intelligence reports- Assist in building Business strategies for growth- Build and upskill in the instructional design process
KEY Skills and Qualifications
- Effective Communication- Team Coaching and Development- LMS Proficiency (Any LMS Tool)- Content Creation and Delivery- Presentation Skills- People Management- Conflict Resolution- Decision Making- Process Optimization- Instructional Design (Preferable)- A minimum of one year of relevant professional experience.- Experience in handling NHT Training batches- Experience in dealing with Operations to uplift employee performance- MS Office applications like Excel, Powerpoint, Forms, Teams, Outlook, Word etc.- Reporting skills for formulating and basic automation, trend analysis using Excel
Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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