
Customer Support Executive
4 days ago
ABOUT THE COMPANY
is a Simple & AI-Powered Employee Recognition & Wellness Platform that helps drive Employee Engagement. Vantage Circle has been in business for more than 10 years now and is proud to work with some of the largest and most well-known brands from across North America, Europe & Asia. We are among the top Employee Engagement products across the world with more than 1.75Mn users across 400 corporate clients. Check us out in G2 here.
Vantage Circle is proud to be a Great Places to Work-Certified company that is led by a strong value-driven culture, which thrives on a set of robust DE&I practices. Vantage Circle is a profitable company that has grown more than 2X in Revenues from last year.
ABOUT THE ROLE
We are looking for young dynamic individuals in the role of Customer Support Executive (Email & Chat), having E-Commerce knowledge, who will be part of our Support Team in Guwahati. The job will need a fair amount of technical knowledge about web e-commerce portals.
RESPONSIBILITIES
Attend inquiries and resolve product or service problems by clarifying the customer's complaint via phone, email, online chat, etc. Provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. Suggest or inform customers about the best deals, offers, or promotions whenever they are available. Identify and assess customers needs to achieve satisfaction by going the extra mile to engage customers. Coordinate with cross-functional teams to achieve the highest level of customer satisfaction. Display accurate and compelling offers/coupons with proper description and detailed information required for a user-friendly experience. Greet customers warmly and ascertain the problem or reason for contacting. Follow communication procedures, guidelines, and policies.REQUIREMENTS
Experience of 1 year in customer service role handling customer support/technical queries. Advanced computer skills with very good typing speed. Excellent oral and written communication and people interaction skills. Hands-on experience with ticketing software like Freshdesk/Freshchat. Good analytical skills with active listening and attention to detail. Ability to multi-task, prioritize and manage time effectively. Work independently and own the raised matter till closure. Work experience in SAAS companies is an added advantage The candidate must be willing to work flexible shifts.A career with Vantage Circle will get you
A "Great Place to Work-Certified" organization Employee Health Insurance Empowerment to innovate , take ownership , and drive positive change Rewards and Recognition incentives and Social Recognition Continuous Learning & Development opportunities Appreciation Based Culture-
Customer Support Representative
2 weeks ago
Guwahati, India HR Executive Consultants Delhi Full timeJob location will be in Ahmedabad, candidates are ready to relocate to Ahmedabad before joining Face to face interview is in Guhawati Excellent communication skills required It is a Rotational shift(1 side cab) Interested candidates plz call Office cab/shuttleFood allowance
-
Customer Support Representative
7 days ago
Guwahati, Assam, India HR Executive Consultants Delhi Full time ₹ 3,20,000 - ₹ 4,80,000 per yearJob location will be in Ahmedabad, candidates are ready to relocate to Ahmedabad before joiningFace to face interview is in GuhawatiExcellent communication skills requiredIt is a Rotational shift(1 side cab)Interested candidates plz call Office cab/shuttleFood allowance
-
Customer Support Executive
4 days ago
Guwahati, India Vantage Circle Full timeABOUT THE COMPANY is a Simple & AI-Powered Employee Recognition & Wellness Platform that helps drive Employee Engagement. Vantage Circle has been in business for more than 10 years now and is proud to work with some of the largest and most well-known brands from across North America, Europe & Asia. We are among the top Employee Engagement...
-
Customer Support Associate
6 days ago
Guwahati, India Talen Hire Full timeThe Customer Support Associate plays a crucial role in providing exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction. This position requires effective communication skills, problem-solving abilities, and a strong dedication to assisting customers with their needs. **Key Responsibilities**: Provide...
-
Channel Sales Executive
7 days ago
Guwahati, Kolkata, India Executive Search Full time ₹ 15,00,000 - ₹ 25,00,000 per yearJob Title : Executive / Sr. ExecutiveDepartment : MI SalesLocation : Kolkata & GuwahatiJob Summary:We are seeking a motivated and result-driven Executive / Sr. Executive in MI Sales department. The role focuses on driving channel sales, partner development, market expansion, and sales enablement in the assigned territory (Kolkata and Guwahati). The candidate...
-
Cse (Customer Support Executive)
1 week ago
Guwahati, Assam, India Kaapro Management Solution Full time**Job Title** **:Customer Support Executive (CSE)** **Job Location : Guwahati** - Routine check and maintain the Internet & LAN connection. - Installation and resolution of problems of all network related equipment viz. Switches, Routers, Network Printers, and Scanners etc. - Regular checks on Windows and Antivirus Updates and installation of security...
-
Customer Care Executive
2 weeks ago
Guwahati, India Vivek Jyoti Steel Full timeThe Customer Care Executive will be responsible for handling customer interactions across multiple channels (phone, email, chat, or in-person) while ensuring a positive customer experience. The role involves addressing inquiries, resolving complaints, providing product/service information, and maintaining high customer satisfaction levels. Key...
-
Customer Care Executive
5 days ago
Guwahati, Assam, India Vivek Jyoti Steel Full time ₹ 1,80,000 - ₹ 2,40,000 per yearThe Customer Care Executive will be responsible for handling customer interactions across multiple channels (phone, email, chat, or in-person) while ensuring a positive customer experience. The role involves addressing inquiries, resolving complaints, providing product/service information, and maintaining high customer satisfaction levels.Key...
-
Hiring For customer support executive
7 days ago
Dibrugarh, Guwahati, Jorhat, India Jobdunia Services Full time ₹ 2,80,000 - ₹ 3,60,000 per yearHiring For customer support executive (Chat Process)-Ahmedabad Salary:28k to 36K CTCJob Location :AhmedabadRotational shift & week off5 day workingCall or whatsapp CV : Note:Apply if you are ready to relocate in Ahmedabad Required Candidate profileOnly work from officeImmediate joinerFresher experience both applyBPO industry is first priorityGood...
-
Customer Support Executive
7 days ago
Guwahati, Nagpur, Visakhapatnam, India Talent Acquaintance Full time ₹ 2,50,000 - ₹ 3,50,000 per yearDear Aspirants,Launch your career with a prestigious multinational BPO company.Contact for More Info:HR Ankit Hiring Now: International Chat Sales Process (Onsite)Location: Jaipur & Ahmedabad - Wokr From OfficePosition: Customer Service Representative (Live Chat Support) AhmedabadWork Mode: Work From OfficeCTC: 25,000 35,000/monthRole Summary: Join a leading...