Key Account Manager Horeca

Ninjacart -  Pioneer. Challenge Yourself. Create Better Lives.   Read More:  Location: Chennai About the Team  The team consists of two verticals E.commerce and HoReCa. Both the verticals focus on catering fresh produce demands of the B2C e-commerce players (example: Flipkart, Zepto, Instamart, etc,…), and organized Hotels, Caterers, Restaurant chains in Metro/T1 cities. Responsibilities  As a Key account manager, your primary responsibility is to oversee and optimize the relationships and performance of the distributor network. Here's a detailed breakdown of the responsibilities typically associated with this role:  1. Distributor Selection and Onboarding: -  Identify potential distributors and Lead the onboarding process for new distributors, ensuring they understand the company's products, policies, and expectations.  2. Relationship Management: -  Build and maintain strong relationships with existing distributors, serving as the main point of contact for all communication and support.  3. Performance Monitoring and Analysis: -  Establish key performance indicators (KPIs) and measure performance data to identify areas for improvement and develop strategies to optimize sales and distribution efficiency.  4. Training and Development: -  Provide training and support to distributors to enhance their product knowledge, sales skills, and customer expectations.  5. Contract Negotiation and Management: -  Negotiate contracts, agreements, and terms of partnership with distributors, ensuring alignment with company objectives and legal requirements. - Manage contract renewals, amendments, and terminations as needed, maintaining clear communication and transparency throughout the process.  6. Market Analysis and Insights: -  Conduct market research and analysis to identify trends, competitive threats, and opportunities within the distribution channel. - Gather feedback from distributors, customers, and other stakeholders to gain insights into market needs and preferences.  7. Continuous Improvement: -  Continuously evaluate and refine distributor management processes and practices to drive efficiency and effectiveness. - Implement best practices and lessons learned to enhance the performance and value of the distributor network. A Ninja is resilient, smart, and ambitious. Sounds like you? Here’s what you will need to have to join the Ninja Clan  ● Education:  Any Graduation ● Experience:  A minimum of 2-4 years of experience in Key account manager, sales, or business development, preferably within the HoReCa industry   ● HoReCa Industry Knowledge: I n-depth understanding of the HoReCa industry, including its dynamics, key players, and market trends and distributor handling  ● Relationship Building Skills:  Strong interpersonal skills and the ability to build and maintain relationships with distributors at various levels.   ● Sales and Negotiation Skills:  Proven track record of acquiring clients of Distributors or exceeding onboarding targets, excellent negotiation skills, and the ability to close deals effectively with both Clients and Distributors .  ● Excellent Communication:  Exceptional written and verbal communication skills, including the ability to deliver persuasive Calculations and proposals in their language.   ● Result Orientation:  Self-motivated, proactive, and results-driven, with the ability to work independently and as part of a team  ● Flexibility and Adaptability:  Willingness to travel frequently, adapt to changing market conditions, and work in a fast-paced environment  ● Language:  Knowledge of local language is mandatory