UX Researcher

4 weeks ago

sany, India Zigsaw Full time
UX ResearcherWe arelooking for an experienced UX researcher to join our SIFT(StrategicInsights and Foresights Team). You will be responsible for helpingdefine and drive the future of our products. Baservices andprocesses. You will reveal what users need from our products andservices by conducting research working with crossfunctional teamsand performing usability studies. These responsibilities alsoinclude inspiring change delivering oral and written presentationsevaluating qualitative and quantitative data and helping the UXteam better understand what would make a user&rsquo sexperience more intuitive accessible andseamless.
DUTIESANDRESPONSIBILITIES
&bullConduct user research studies including usability testing fieldstudies interviews surveys etc. to understand user behavior for B2Cand B2B products.&bull Evaluatequalitative research and perform market and ethnographic researchto stay alongside of industrytrends.&bull Collaborate closelywith crossfunctional teams identifying and assessing researchtopics relevant to RMgX s products and serviceofferings&bull Plan and implementeffective user research strategies andmethodologies.&bull Advocateresearch findings through compelling written and oral presentations&bull Perform usability studies withconsumers to ensure optimal userexperiences.&bull Ask questionsgather data and analyze data to derive actionableinsights.&bull Utilize a diverse setof UX research tools for comprehensiveanalysis.
WORKEXPERIENCE
&bull3 or more years of proven UX research experience with a focus onservice industrytech/design.
SKILLSABILITIES &KNOWLEDGE
&bullMust have proficiency in the basic research methods like usabilitytesting interviews surveys and fieldstudy)&bull Must have empathy asit&rsquo s crucial to interpret findings in the context ofusers experiences.&bull Must have ananalytical mindset.&bull Must haveexcellent communication skills.&bullAbility to collaborate with different audiencessmoothly.&bull Must have goodproblemsolving skills.&bull Musthave good documentation/organisationalskills.&bull Quick and effectivecommunication of researchresults.&bull Proficient in allresearchrelated tasks including planning evaluation anditeration.&bull Ability to formulatespecific answerable and practical researchquestions.&bull Effectivecollaboration with stakeholders acting as a strategic partner inproduct decisions.&bull Strongdesire for creative problemsolving with a positiveattitude.&bull Excellenttimemanagementskills.
Bachelorsor MS in in a human behaviorrelated field only (HCI PsychologySocial Science Information Science etc.) or equivalent demonstrablework experience.Perks andBenefits
  • Health Insurance andPersonal Accident Insurance
  • UnlimitedTelehealth Consultations (Generalist andSpecialist)
  • Unlimited Counselling Sessions(online)
  • Unlimited DentalConsultations
  • Annual EyeCheckUp
  • Quarterly Learning Wallet
  • BYOD (Bring Your Own Device) Benefit
  • Laptop BuybackScheme
  • WorkfromhomeOpportunity
  • FlexibleTimings

ux,research,skills

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