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Senior Business Operations Manager

4 months ago

Pune, India NICE Full time
At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.So, what’s the role all about?How will you make an impact?Manage and track revenue forecasting, identify and manage risks and solve operational challenges.Working closely with finance, Order Management, PMO and regional teams to provide ongoing support, required data and promoting revenue.Analyze operational & financial data to identify business insights & opportunities for process improvement and meeting KPIs targets (booking, revenue forecast, operational metrics.)Manage and track ACV forecasting. Including all milestones from booking to revenue recognition.Support ad hoc business questions, data analysis and process improvement, including monthly KPIs tracking and QBR preparations.Own & manage analyzing data and providing insights to the business to help improve processes and uncover opportunities.Implement internal processes, methodologies, and tools to improve business performance.Assists in providing a centralized status, reporting, analysis of all projects with analysis of corresponding impacts to budget, delivery timetables, and resources.Have you got what it takes?At least 5 years’ experience in Project management/ PMO/Business Operations ManagerPMP or equivalent certificationDegree in Engineering, Business or related fieldStrong data and analytical skills, with the ability to combine business understanding and technology.Strong partnership with internal stakeholders in order management, sales leadership and executive leadership.Strong managerial skills and experience in matrix management.Outstanding organizational, communication, interpersonal, relationship building skills conducive to team development.Excellent understanding of Business processes / Good technical background and experience.Experience in Enterprise Software Product company is a must.What’s in it for you?Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICErEnjoy NICE-FLEXAt NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.Requisition ID:

4349Reporting into:

Manager, Product ManagementRole Type:

Individual Contributor