Current jobs related to IT Helpdesk Analyst - Bengaluru - Sprinklr

  • IT Helpdesk

    3 months ago

    Bengaluru, Karnataka, India Quess IT Staffing Full time

    **About Us** “Quess IT Staffing is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest...

  • Helpdesk Associate

    4 months ago

    Bengaluru, Karnataka, India NTT DATA Full time

    **Req ID**: 282794 We are currently seeking a Helpdesk Associate to join our team in Bangalore, Karnātaka (IN-KA), India (IN). - typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely...

  • Helpdesk Technician

    4 months ago

    Bengaluru, Karnataka, India MRI Software Full time

    JOB CONTENT AND SCOPE (fundamental role) Provide efficient and effective technical support to end-users within our global offices, as well as our remote workers via our ticketing system. Pride Support analysts will respond to user inquiries, diagnose, troubleshoot technical issues, and provide solutions to ensure mínimal disruption to...

  • Service Desk Analyst

    1 month ago

    Bengaluru, India Wipro Full time

    Service Desk AnalystResponsibilities:1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns2. Diagnose, prioritize, troubleshoot and resolve IT incidents reported by the users via telephone, chat, email or walk-ins3. Identify and escalate tickets requiring urgent...

  • Helpdesk Senior Associate

    3 months ago

    Bengaluru, India NTT DATA Full time

    Job Description Req ID: 285367 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Senior Associate to join our team in Bangalore, Karnātaka (IN-KA), India...

  • Service Helpdesk L1,l2

    4 months ago

    Koramangala, Bengaluru, Karnataka, India Quess Corp Limited Full time

    HR: 7619439463 Service Desk Analyst JD We can have L1 & l2 based on experience and some of these may not be applicable - 3- 6+ years’ experience in a Voice based Service Desk environment. - Aware of and adhered to standard Service Desk SLA’s - Has experience troubleshooting Hardware, Software and Application issues - Has experience in handling...

  • Helpdesk Senior Representative

    3 weeks ago

    Bengaluru, India NTT DATA Services Full time

    Req ID: 294004 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Senior Representative - Fresher to join our team in Bangalore, Karnātaka (IN-KA), India (IN).Provides L1...

  • Service Desk Analyst

    4 weeks ago

    Bengaluru, India Wipro Full time

    Role : SD Administrator. Shifts : Rotational ( 5 days WFO ) Location : Bangalore ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Responsibilities: 1. As a Support Analyst, you will be responsible for...

  • Service Desk Analyst

    1 month ago

    Bengaluru, India Wipro Full time

    Role : SD Administrator.Shifts : Rotational ( 5 days WFO )Location : Bangalore-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Responsibilities: 1. As a Support Analyst, you will be responsible for...

  • HRo Contact Centre

    4 months ago

    Bengaluru, India Tata Consultancy Services Full time

    **HRO Contact Centre-Voice Roles!** **Work location**:Bangalore Karnataka, India **Education andEligibility Criteria: -** Minimum 15 yearsof regular education (10th + 12th + 3 years Graduation). Bachelor's degree inany discipline. Will need to match USHours - Night Shift. Basic computer knowledge required (MS- Office Applications) Work experience as...

  • Helpdesk Associate

    4 months ago

    Bengaluru, India NTT DATA Full time

    Typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner. - Shift: Rotational shift. Qualification: Graduate with minimum 12 months experience in a technical support role - basic MS...

  • Helpdesk Executive

    4 months ago

    Bengaluru, Karnataka, India Accel IT Services Full time

    Bachelor's degree in Computer Science, Information Technology, or a related field - 3+ years of experience in technical support - Experience with a variety of operating systems, including Windows, macOS, and Linux - Experience with networking and telecommunications - Excellent communication and problem-solving skills - Ability to work independently and as...

  • Helpdesk Associate

    3 months ago

    Bengaluru, India NTT DATA Full time

    Job Description Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps.-typically, the Analyst level participates in a supportive role by acting as a liaison between...

  • Systems Analyst, OMS

    4 months ago

    Bengaluru, India PVH Full time

    Design Your Future at PVH Systems Analyst, OMS POSITION SUMMARY: The Systems Analyst – OMS role based in Bengaluru, India will be part of Global Logistics Fulfillment Team to work on design and implementation of Order Management projects and enhancements to enable a platform, which conforms to PVH Corp’s strategic and operational requirements. ...

  • Senior Financial Analyst

    1 week ago

    Bengaluru, India Skep IT Systems Full time

    Job Title: Senior Financial AnalystLocation: BangaloreJob Type: Full-TimeJob Overview:We are seeking a highly skilled Senior Financial Analyst with 4 to 7 years of experience to join our dynamic team. This role involves analyzing financial data related to construction, automation, warehouse equipment, and solar installation projects, helping shape strategic...

  • Financial Analyst

    4 months ago

    Bengaluru, India Skep IT Systems Full time

    Job Title: Senior Financial AnalystLocation: BangaloreJob Overview:We are seeking a highly skilled and experienced Senior Financial Analyst to join our dynamic team. The ideal candidate will have 4 to 8 years of experience in financial analysis, with a strong background in data management, performance analysis, and financial reporting. This role will involve...

  • Jr. Payroll Executive

    6 months ago

    Bengaluru, India PITCS (Poonam IT Consulting Services Pvt. Ltd) Full time

    Key Responsibility: • Managing the entire payroll process. • Ensuring new joiners are effectively inducted (induction process) • Managing On-boarding formalities and documentation • Managing employee records as per SOP requirements • Managing the employee helpdesk by reverting within TAT to queries • Ensuring that all HR processes are...

  • Desktop Support- Tl

    3 months ago

    Bengaluru, India Quess IT Staffing Full time

    **About Us** “Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions...

  • Cloud Administrator

    4 months ago

    Bengaluru, Karnataka, India Fortunesoft IT Innovations Pvt Ltd Full time

    **Job Title: Cloud Administrator** **Location**: Bangalore, India **Job Type**: Full-time **Company Description**: FSIT is a dynamic and innovative IT solutions provider committed to delivering exceptional support and services to our clients. We are seeking a highly motivated and skilled L2 Support Engineer to join our growing IT Helpdesk team in...

  • Technology Analyst

    2 months ago

    Bengaluru, India Spruce IT Pvt. Ltd. Full time

    Skill : Technology Analyst (Mendix). Experience : 4+ Years. Location : Pune & Bangalore. Job Type : Hybrid. Client : C2H with Infosys. Payroll : Spruce IT Pvt Ltd. Notice Period : Immediate to 20 Days. Job Description :- Strong knowledge in using the Mendix platform, which includes page building, logic building in Microflows and Nanoflows, altering the...

IT Helpdesk Analyst

3 months ago

Bengaluru, India Sprinklr Full time
Description

:

Key Responsibilities:As IT Helpdesk Analyst, you will :Provide local support for the Sprinklr Bangalore office and Global support for all Sprinklr users.Tracking & documenting of all support activitiesSupporting primarily macOS, some Windows, and all common office software and applications such as Microsoft, Adobe and cloud SaaS products.Perform laptop setup and inductions for users, hardware troubleshooting and repair.General office IT such as conference room, telephone and Printer setups etc.Implementation of applications and software upgrades, as well as performance troubleshooting and tuning for users.Communicate and document troubleshooting techniques and best practices.Perform endpoint management deployment and anti-virus security.Work with IT Management to constantly monitor and improve delivery of IT systems and support.Proactively understand, analyse and research new technical problems when needed.Required Skills:

Self-motivation and the ability to work with minimum supervisionExcellent written and verbal communication skills and meticulous attention to detail.Experience working with high-level executivesGood understanding of Microsoft 365Experience with Jamf Pro and enterprise Mac management conceptsComfortable with wireless infrastructures technologies (Cisco Meraki desirable)Experience with end user customer support, possess strong technical knowledge of macOS; Windows, and other Microsoft productsAbility to use customer-service oriented techniques to determine and resolve problems, and respond competently with the appropriate sense of urgency to user requests.Work both independently and as part of a team with professionals at all levelsQuick learner, proactive individual with the ability to work in a dynamic, fast changing environment.Ability to prioritise tasks and work on multiple assignments.Essential technologies:

Email security / monitoringExposure to ticketing systemsCloud Storage such as Google Drive and OneDriveConferencing / collaboration technologies such as Teams, SharePoint and ZoomSSO - SAML and OAuthWhy you should Join Sprinklr:

Sprinklrites are here for the opportunity to grow, learn, and affect the industry with incredible ingenuityWe focus on our mission: We believe social technology is the future of customer-brand relations across all departments, and we seek to make each of those experiences are excellent at every touchpoint. This is how we all make the world more social togetherWe invest in our people - Sprinklrites passionately, genuinely care about seeing one another succeeds in making an impact on the industry. We pride ourselves on having an honest, openenvironment and a supportive culture where we can take risks togetherWe believe in our product - Sprinklr is the most complete enterprise social technology in the world, and we're not just saying that Forrester Wave said it for us As such, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongsideKnow More about us :

Why You'll Love Sprinklr:We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.For more information on Sprinklr Benefits around the world, head to to browse our country-specific benefits guides.We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.