Service Helpdesk L1,l2

**WHO WE ARE**: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities,...

Kaseya - Helpdesk Administrator Position location: Bangalore, India Reporting to IT Manager, Bangalore, IN A leading provider of IT Cloud Management software and services is expanding rapidly and looking for a self-motivated, organized, and detail-oriented Team player to join our IT Service Desk Team, based in Bangalore (India), as a Helpdesk...

Helpdesk support Good in communication skills Monitoring systems / servers Helpdesk support Good troubleshooting skills Knowledge of any scripting language would be an advantage. Job responsibilities. Monitoring systems / servers Helpdesk support Good troubleshooting skills Very good in communication skills Knowledge of any scripting language would be an...

Provide Level 2 support for hardware, software, and network issues1.Troubleshoot and resolve complex technical problems escalated from Level 1 support2.Assist with the installation, configuration, and maintenance of IT equipment and software1.System Administration:Perform sysadmin activities such as scheduling overnight backups and maintaining system...

Job Description HIRING FOR TOP IT COMPANY FOR L1 TECHNICAL SUPPORT AND HRO HELPDESK NOTE: It is mandatory to have all the documents from all the company which are reflecting over the pf history 1) HIRING FOR L1 TECHNICAL SUPPORT FOR BAND 1 AND BAND 2 LOCATION: Chennai SALARY: 6 LPA QUALIFICATION: Graduate mandatory EXPERIENCE: Minimum 1 year and...

Role Overview: The IT Support and Helpdesk L2 Admin is responsible for providing advanced technical support and troubleshooting for IT-related issues. This role involves handling escalated support requests, maintaining IT systems, and ensuring smooth operation of IT services. Key Responsibilities: - Technical Support:o Provide Level 2 support for hardware,...

Job Title: Support Lead - L1 & L2 Team ManagerLocation: Hybrid/BangaloreType of Position: Full timeAbout Swym ( is helping shape the future of how people shop online in a big way. Our innovative solutions enable e-commerce brands to create a seamless, engaging shopping experience for their customers. Our customer base of over 40,000 merchants from more than...

Job Title: Support Lead - L1 & L2 Team ManagerLocation: Hybrid/BangaloreType of Position: Full timeAbout Swym ( is helping shape the future of how people shop online in a big way. Our innovative solutions enable e-commerce brands to create a seamless, engaging shopping experience for their customers. Our customer base of over 40,000 merchants from more than...

**About the job Hiring For L1 & L2 Deskside Support Technician**: **Job description**: - **Experience: 2 to 6+ yrs**: - ** End Client**:Bosch, Kormangala, Electronic City - ** Payroll**: PradeepIT - ** Salary Range**: 2 LAC to 6 LAC - ** Type Service**: Full-time - ** Open Position** : 50 **Technical Experience**: - Incident management and usage of...

Job Title: Support Lead - L1 & L2 Team ManagerLocation: Hybrid/BangaloreType of Position: Full timeAbout Swym (https://swym.it)Swym is helping shape the future of how people shop online in a big way. Our innovative solutions enable e-commerce brands to create a seamless, engaging shopping experience for their customers. Our customer base of over 40,000...

Job Title: Support Lead - L1 & L2 Team ManagerLocation: Hybrid/BangaloreType of Position: Full timeAbout Swym (https://swym.it)Swym is helping shape the future of how people shop online in a big way. Our innovative solutions enable e-commerce brands to create a seamless, engaging shopping experience for their customers. Our customer base of over 40,000...

Job Title: Support Lead - L1 & L2 Team Manager Location: Hybrid/Bangalore Type of Position: Full time About Swym ( Swym is helping shape the future of how people shop online in a big way. Our innovative solutions enable e-commerce brands to create a seamless, engaging shopping experience for their customers. Our customer base of over 40,000 merchants...

Job Title: Support Lead - L1 & L2 Team Manager Location: Hybrid/Bangalore Type of Position: Full time About Swym (https://swym.it) Swym is helping shape the future of how people shop online in a big way. Our innovative solutions enable e-commerce brands to create a seamless, engaging shopping experience for their customers. Our customer base of over...

We Are Hiring For Service Desk Role With Leading IT Company. (**Immediate Joining to 30 Days**) **Job Location**: Bangalore **Sal**: 2.50 to 6.00 LPA **Language**: Proficient in English (Read + Write + Speak ) **Role purpose**: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls, web, chat and Service...

Designation: L1 Help Desk Executive - Vacancies: 1 - Salary: 4LPA to 5.LPA - Experience: 1-2 yrs - Qualification: Engineer / BCA / MCA - Gender preference: Both **JOB DESCRIPTION - L1 HELP DESK** **RESPONSIBILITIES**: - Answering the service desk phone and logging tickets or directing calls - Monitoring the Triage queue and assigning tickets - Managing...

Job Description Role & responsibilities - Responsible for working in a 24x7 Security Operation Center (SOC) environment - Supports Endpoint Detection and Response (EDR) applications from an operational capacity and ensures cyber security service availability for all endpoint (i.e. servers, desktops and laptops). - Handle L1 and L2 level support tasks -...

We Are Hiring For Service Desk Role With Leading IT Company. (**Immediate Joining to 30 Days**) **Job Location**: Bangalore **Sal**: 2.50 to 6.00 LPA **Language**: Proficient in English (Read + Write + Speak ) **Role purpose**: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls, web, chat and Service...

**About Us** “Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions...

We Are Hiring For Service Desk Role With Leading IT Company. (**Immediate Joining to 30 Days**) **Job Location**: Bangalore **Sal**: 2.50 to 6.00 LPA **Language**: Proficient in English (Read + Write + Speak ) **Role purpose**: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls, web, chat and Service...

French Service Desk: - Provide L0/L1 support through call and chat or AskIT portal (e.g., password reset, system not able to boot etc.) - Provide end to end ticket management based on the SOPs/Knowledge bases and escalate tickets not resolvable at service desk layer to appropriate L2/L3 teams. - Update SOP/knowledge base articles document as per resolution...