Customer Engagement Manager

3 weeks ago

Pune, India Mindpool Technologies Full time

REQUIRRED B1 Visa holders

Do not apply if you don't have or had B1 Visa

Need immediate to 45 days joiners only

Roles and Responsibilities:

  • Driving revenue growth in our Services
  • Upsell and cross-sell to drive increased revenue in our existing accounts. Responsible for achieving all revenue attainment to quota and commitment-based accountabilities.
  • Understand and effectively communicate the company's value proposition & differentiated services and solutions.
  • Be responsible for sales accountability and sales relationships with customers.
  • Develop sales strategy & plans to achieve their targets.
  • Generate and maintain accurate account and opportunity plans.
  • Ability to identify and solve client issues strategically.
  • With customers, be able to navigate their complex organizations, hone-in on key decision makers and be able to interact with both senior & mid-management levels.
  • Should be able to work with matrixed & different time-zone organizations (pre-sales, marketing, and delivery), to come up with sales proposals, sales campaigns, sales tools/assets.
  • Nurture client relationships and build long-term trust & value.
  • Track delivery on projects, highlight and mitigate risks in overall delivery and engagements.

Qualifications

  • Minimum 10+ years selling/closing deals in top consulting/IT services firms
  • Must have experience in growing existing services business which includes Consulting, Implementation, Integration, Analytics, GenAI, Application Development and Managed Services
  • Must understand the business problems the above-mentioned software solves for CPO, CLO, CIO and CFO and the associated business processes end to end.
  • Must be able to articulate how integration and data can help to optimize business processes impacted by the above-mentioned software and the key KPIs/outcomes for the persona mentioned above.
  • Minimum bachelors degree
  • Should have a strong background of meeting/exceeding sales quotas.
  • Experience working within a large, matrixed company environment.
  • Experience with C-Level client relationship building and relationship management.
  • Proven ability to operate within a team-oriented environment.
  • Demonstrated leadership, teamwork, and collaboration in a professional setting.
  • High energy level, decisiveness, and ability to work well in demanding client environments.
  • Excellent communication (written and oral) and interpersonal skills.
  • Strong leadership, problem solving, and decision-making abilities.
  • Following proficiencies: Presentation Skills, Client Relationships, Negotiation, Prospecting Skills, Creativity, Sales Planning, Independence & Motivation

Feel free to connect if you have any query.

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